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How Travel Apparel Brand Aviator Survived 2020

The Unofficial Shopify Podcast · with Colby Cain · January 26, 2021 · 49 min

Summary

Aviator's founder, Colby Cain, shares how his travel apparel brand navigated the 2020 pandemic and the 2008 recession. The episode highlights the critical pivot from a wholesale fashion model to a direct-to-consumer, function-focused travel lifestyle brand, underscoring the importance of adaptability and a deep understanding of inventory management to build a resilient ecommerce business.

Key takeaways

Themes

dtc strategyproduct & merchandisingfinance & fundraisingsupply chain & operations

Topics covered

dtc pivotfunctional apparelinventory managementkickstarter launchupsell strategyrecession survival

Episode description

"Communicating with your customers is everything."

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Frequently asked about this episode

What does this episode say about dtc strategy?
Shift from wholesale to DTC requires a complete business model overhaul, focusing on direct customer engagement and functional product value.
What does this episode say about product & merchandising?
Prioritize product function over fleeting fashion trends to create evergreen inventory that holds value and avoids distress sales.
What does this episode say about finance & fundraising?
Implement strategic upsell flows, differentiating between true upsells (replacement item) and cross-sells (additional item), to significantly increase AOV.
What does this episode say about supply chain & operations?
Leverage crowdfunding platforms like Kickstarter for product launches and validating new market segments, using them as a stepping stone to a DTC model.
What does this episode say about dtc strategy?
Proactively manage inventory by focusing on products with sustained demand to avoid overstocking and reduce reliance on discounting.

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