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How to play the long game, with New York Times CEO Meredith Kopit Levien

Decoder with Nilay Patel · with Meredith Kopit Levien · March 23, 2023 · 61 min

Summary

The New York Times CEO Meredith Kopit Levien discusses how the 172-year-old institution transformed into a digital subscription powerhouse, akin to Netflix or Spotify. The episode highlights the strategic shift from a print-first model to a diversified digital product ecosystem, emphasizing product development, strategic acquisitions like Wordle and The Athletic, and a "long game" mentality for sustainable growth. It provides a blueprint for legacy businesses navigating digital disruption and building robust direct-to-consumer relationships.

Key takeaways

Themes

subscriptions & ltvbrand & contentfounder & leadershipdtc strategy

Topics covered

digital subscription modelproduct diversificationstrategic content acquisitioninvestment in product and engineeringlong-term business strategybrand extension

Episode description

Meredith Kopit Levien is the CEO of The New York Times, which is perhaps the most famous journalism organization in the world, and certainly one of America’s most complicated companies. The Times is 172 years old, and has only recently become a force on the internet. It’s hard to remember, but back in 2014 and ‘15, people thought the Times was doomed — that it would be replaced by BuzzFeed and Vice and Vox. Instead, the company has undergone a radical and sometimes painful public transformation, and emerged as something closer to Netflix or Spotify – a subscription business with a huge investment in product and engineering. Meredith has led a lot of that change, and in particular, she’s led the charge in turning a Times subscription into much more than paying for news – NYT Cooking and Games are hit apps, and of course she bought Wordle last year in a bit of a coup. We talked about that structure, how Meredith intends to appeal to a broader audience with all those products when the country is basically divided in half politically and one half doesn’t care for the Times at all, and about platforms and growth. And like all media organizations, the Times has a complex relationship with Google, so we talked about that, too. Links: Our Strategy | The New York Times Company NYT CEO outlines plans to reach 15 million subscribers by 2027 Why the New York Times is buying the Athletic Wordle has been bought by The New York Times, will ‘initially’ remain free for everyone to play The Economics at the Heart of the Times Union Standoff 'Unstoppable innovator': The meteoric rise of Meredith Kopit Levien, the next New York Times CEO Transcript: https://www.theverge.com/e/23416720 Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. It was produced by Creighton DeSimone and Hadley Robinson and it was edited by Amanda Rose Smith The Decoder music is by Breakmaster Cylinder. Our Editorial Director is Brooke Minters and our Executive Direct

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Frequently asked about this episode

What does this episode say about subscriptions & ltv?
Businesses can thrive by focusing on a direct-to-consumer subscription model, diversifying offerings beyond their core product to drive engagement and revenue, as seen with NYT Cooking and Games.
What does this episode say about brand & content?
Strategic acquisitions of popular content or platforms (e.g., Wordle) can rapidly expand audience reach and enhance subscriber value for existing and new customers.
What does this episode say about founder & leadership?
Sustained investment in product development and engineering is critical for legacy companies to innovate and deliver a compelling user experience in the digital age.
What does this episode say about dtc strategy?
Adopting a 'long game' outlook, prioritizing sustainable growth and strategic vision over short-term gains, is essential for navigating market shifts and competitive landscapes.
What does this episode say about subscriptions & ltv?
Leverage your brand equity across diverse digital products and services to create multiple touchpoints and strengthen customer loyalty.

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