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How To Capture Every Possible Email Address For Black Friday | #236 Adam Robinson

Ecommerce Coffee Break · with Adam Robinson · September 27, 2023 · 20 min

Summary

Apple's Intelligent Tracking Prevention (ITP) has significantly impacted email marketing effectiveness for e-commerce, severely limiting cookie tracking duration. This episode reveals how to counteract these changes by leveraging alternative identification methods to capture more email addresses and re-engage website visitors, especially crucial for Black Friday preparations.

Key takeaways

Themes

conversion rate optimizationcustomer acquisitiondata privacyemail marketing

Topics covered

abandoned cart recoveryblack friday email campaignsemail deliverabilityemail list growth strategiesintelligent tracking prevention (itp)ios 14 privacy changesshopify email marketingthird-party tracking solutions

Episode description

In this podcast episode, we share the secret of how to capture every possible email address for Black Friday. Our featured guest on the show is Adam Robinson, CEO of Retention.com. On the Show Today, You’ll Learn: How did iOS 14 affect e-commerce email marketing.What's the impact of Intelligent Tracking Prevention.How has Klaviyo's tracking changed, and why does it matter.Why is prolonged tracking important for email campaigns.What are the challenges with shorter tracking durations.How can bu...

Frequently asked about this episode

What does this episode say about conversion rate optimization?
Implement an 'abandoned add-to-cart' flow and 'abandoned browse' flow in addition to abandoned checkout flows to maximize recovery of potential sales.
What does this episode say about customer acquisition?
Consider using third-party services that identify anonymous website visitors' email addresses (USA only) to rapidly grow your email list beyond traditional opt-in forms, which typically have low conversion rates.
What does this episode say about data privacy?
Integrate newly acquired email addresses gradually into your existing newsletter sends, rather than a separate welcome series, as this has shown better engagement and conversion rates.
What does this episode say about email marketing?
For Black Friday, begin warming up your audience with promotional emails about a week in advance, but recognize that internet attention spans are short, so even a few days can be effective.

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