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How To Capture Every Possible Email Address For Black Friday | #236 Adam Robinson

Ecommerce Coffee Break · with Adam Robinson · September 27, 2023 · 20 min

Summary

To combat the impact of iOS privacy changes and rising ad costs, this episode reveals how e-commerce brands can proactively capture a higher volume of email addresses for Black Friday and beyond. It highlights a lesser-known impact of Apple's Intelligent Tracking Prevention on email remarketing and introduces an innovative, legal method for identifying website visitors into deliverable email addresses to significantly grow your list, even without traditional opt-ins.

Key takeaways

Themes

email & smspaid acquisitionanalytics & attribution

Topics covered

ios 14 impactintelligent tracking preventionemail list growthabandoned cart recoveryblack friday marketingklaviyo trackingcold email warmingcustomer acquisition cost

Episode description

In this podcast episode, we share the secret of how to capture every possible email address for Black Friday. Our featured guest on the show is Adam Robinson, CEO of Retention.com. On the Show Today, You’ll Learn: How did iOS 14 affect e-commerce email marketing.What's the impact of Intelligent Tracking Prevention.How has Klaviyo's tracking changed, and why does it matter.Why is prolonged tracking important for email campaigns.What are the challenges with shorter tracking durations.How can bu...

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Frequently asked about this episode

What does this episode say about email & sms?
Understand Apple's Intelligent Tracking Prevention (ITP) has reduced cookie tracking for platforms like Klaviyo from two years to seven days, significantly impacting abandoned cart and browse-abandonment email effectiveness.
What does this episode say about paid acquisition?
Implement a strategy to identify and capture email addresses of anonymous website visitors (US traffic only) using services like Retention.com, which can convert roughly two-thirds of previously unidentified traffic into marketable leads.
What does this episode say about analytics & attribution?
Integrate these newly acquired email addresses into your existing email nurturing program by sending them your standard newsletter content to warm them up, rather than a separate welcome series, to leverage high positive engagement despite slightly higher negative engagement rates.
What does this episode say about email & sms?
Start Black Friday email campaigns as close to the event as possible, ideally within a week, acknowledging that consumer attention spans are short and extended warm-up sequences are often ineffective.
What does this episode say about email & sms?
Focus on foundational email flows like abandoned checkout, abandoned add-to-cart, abandoned browse, and welcome series, as these timely and contextual messages drive significant conversions.

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