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How Studying Competitor Amazon Reviews Can Reveal Valuable Customer Insight

Serious Sellers Podcast · with Sean Elias · March 12, 2019 · 22 min

Summary

This episode reveals how systematically analyzing competitor Amazon reviews can unlock critical customer insights for Amazon sellers. By examining both positive and negative feedback, sellers can identify product gaps, validate desired features, and craft more compelling listings, ultimately leading to product improvements and increased sales.

Key takeaways

Themes

amazon & marketplacesproduct & merchandisingbrand & contentanalytics & attribution

Topics covered

amazon competitor analysisamazon product researchcustomer feedback analysisamazon listing optimizationhelium 10 review downloaderamazon reviews strategyidentifying product pain points

Episode description

Bradley and Sean discuss how studying competitor Amazon reviews, both good and bad, can uncover significant customer insights!

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Focus on 1-3 star competitor reviews to uncover common product negatives and pain points that your product can address.
What does this episode say about product & merchandising?
Use review analysis to identify features customers love (5-star reviews) and incorporate those into your product development and listing creation.
What does this episode say about brand & content?
Leverage customer language from reviews (common phrases) in your Amazon listings to resonate with potential buyers and improve search visibility beyond traditional keywords.
What does this episode say about analytics & attribution?
Incorporate customer insights into product images, especially lifestyle images, to create an emotional connection and differentiate your offering.
What does this episode say about amazon & marketplaces?
Utilize tools like Helium 10's Review Downloader to efficiently parse and analyze large volumes of competitor reviews, saving significant time and effort.

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