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How B2B eCommerce store Vegetarian Express Drives Success by Serving Sustainability

eCommerce MasterPlan · with Jane Firth · 33 min

Summary

This episode reveals how B2B eCommerce food supplier Vegetarian Express uses its B Corp certification and Shopify B2B store to drive significant commercial success by embedding sustainability into its core strategy. Learn how to guide customers towards greener choices, leverage sustainability frameworks for competitive advantage, and achieve cost savings through carbon reduction. This is a must-listen for ecommerce operators looking to integrate purpose with profit.

Key takeaways

Themes

dtc strategybrand & contentsupply chain & operations

Topics covered

b corp certificationb2b ecommerce sustainabilityshopify b2bcarbon reduction cost savingssustainable purchasingecovadis certificationfuture-fit business benchmark

Episode description

Jane Firth is the Sustainability Manager at Vegetarian Express. A B Corp with a Shopify B2B eCommerce store selling the largest range of plant-based ingredients for foodservice in the UK. Trusted by thousands of chefs and caterers, they have been in business since 1987 and sell over 1,200 products. They now do £23million in sales each year, of which £1.2million is transactions via eCommerce and other online ordering platforms. Hit PLAY to hear: 🚀 How a B Corp eCommerce business builds sustainability into its core strategy 🌱 The secret to helping customers make greener choices—without forcing them 📊 Why B Corp, EcoVadis, and Future-Fit are game-changers for sustainable businesses 💰 How cutting carbon can actually save your money 🔥 The biggest sustainability mistakes businesses make (and how to avoid them!) Key timestamps to dive straight in: [04:01] Unexpected career pathways. [07:26] B Corp planning and priorities. [12:35] 'Seed Bank: Empowering Vegan Cooking' [14:15] Focusing sustainability efforts in B Corps. [19:47] Double materiality: cost and risk analysis. [23:33] 'Embracing Business Sustainability Strategies' [26:01] Listen to Jane’s Top Tips! Full episode notes here: <a href='https://ecmp.info/534' rel='noopener nor

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Frequently asked about this episode

What does this episode say about dtc strategy?
Implement sustainability as a core business driver, not an add-on, to achieve both ethical and financial benefits, as demonstrated by Vegetarian Express's £23 million annual sales.
What does this episode say about brand & content?
Leverage sustainability certifications like B Corp, EcoVadis, and Future-Fit to provide structure, credibility, and a competitive edge while guiding business practices.
What does this episode say about supply chain & operations?
Educate and empower customers to make greener choices by offering sustainable alternatives and insights, rather than forcing behavioral changes.
What does this episode say about dtc strategy?
Conduct "double materiality" analyses to understand both the financial and environmental/social impacts of your operations, turning potential risks into opportunities for cost savings and improved brand image.
What does this episode say about dtc strategy?
Identify and rectify common sustainability mistakes by learning from industry leaders, ensuring your initiatives are effective and avoid pitfalls that can hinder progress and waste resources.

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