eCommerce MasterPlan artwork

Growth Masterclass with ex-Who Gives a Crap Head of Growth Jenna Tanenbaum

eCommerce MasterPlan · with Jenna Tanenbaum · 32 min

Summary

This episode offers a masterclass in driving sustainable growth for ecommerce businesses, drawing on Jenna Tanenbaum's experience as Head of Growth at Who Gives a Crap. It provides actionable strategies for building a strong brand, fostering an impactful company culture, and navigating the ever-evolving digital marketing landscape to acquire and retain customers effectively. Ecommerce operators will learn how to leverage performance creative and UGC to scale their operations.

Key takeaways

Themes

brand buildingcompany culturedigital marketinggrowth strategy

Topics covered

customer acquisition and retentiondtc growth strategiesecommerce career pathsmission-driven brandsperformance creativerisk management in businesstalent empowermentuser-generated content (ugc)

Episode description

Jenna Tanenbaum was Head of Growth at DTC toilet paper success story Who Gives a Crap for nearly 4 years. And she now runs performance creative and UGC marketing agency Ostrich. Hit PLAY to hear: How Jenna got her start in eCommerce What she learned as Head of Growth at WGAC Lots of advice about how to build your business for growthTips for handling content creation challenges today Key timestamps to dive straight in: [04:24] Career journey from banking to digital marketing. [08:30] Who Gives a Crap: Sustainable toilet paper, global impact. [11:44] Profits can be used in various ways. [14:50] Strong brand, culture, risk, hiring, empowerment, evolving. [17:56] Digital marketing dynamics have rapidly evolved. [21:25] Listen to Jenna’s Top Tips! Full episode notes here: https://ecmp.info/509Doofinder - Start Your Free Trial >>> https://ecmp.info/doofinder ..This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Frequently asked about this episode

What does this episode say about brand building?
Prioritize strong brand values and culture to attract loyal customers and top talent, as demonstrated by Who Gives a Crap's mission-driven approach.
What does this episode say about company culture?
Embrace risk-taking and empower your team to foster innovation and adaptability, crucial for navigating dynamic digital marketing environments.
What does this episode say about digital marketing?
Invest in performance creative and user-generated content (UGC) strategies to optimize customer acquisition and engagement in the current digital landscape.
What does this episode say about growth strategy?
Understand that digital marketing dynamics are constantly evolving; regularly adapt your strategies to remain competitive and cost-effective.
What does this episode say about brand building?
Utilize profits strategically not just for reinvestment but also for broader impact initiatives, which can further strengthen brand identity and customer loyalty.

Listen