The eCom Ops Podcast artwork

Growing eCommerce Through Discounts and Donations Strategy Mix with Andrew Forman, Founder and CEO at Givz

The eCom Ops Podcast · with Andrew Forman · July 8, 2021 · 23 min

Summary

This episode reveals how e-commerce businesses can strategically blend discounts with charitable donations to significantly boost ROI and cultivate lasting customer loyalty. Learn how to leverage platforms like Givz to integrate social responsibility into your promotional strategy, transforming transactions into impactful customer experiences that drive both profit and purpose.

Key takeaways

Themes

dtc strategyconversion & crocustomer retentionbrand & content

Topics covered

discounts and donations strategycustomer acquisition costscustomer lifetime valuecorporate social responsibilityecommerce roisaas for ecommerce promotions

Episode description

In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Andrew Forman, Founder and CEO of Givz. They discuss Andrew’s journey from an Investment Banker to a fundraiser at Givz, how Givz as is a SaaS-based company helps eCommerce stores to increase ROI, and tips on winning and customer’s loyalty.

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Frequently asked about this episode

What does this episode say about dtc strategy?
Implement a 'discount with donation' model to increase conversion rates and average order value, appealing to customers' desire for both savings and social impact.
What does this episode say about conversion & cro?
Utilize a SaaS platform to seamlessly integrate charitable giving options into your e-commerce checkout flow, simplifying the process and maximizing marketing effectiveness.
What does this episode say about customer retention?
Focus on communicating the tangible impact of customer donations to build stronger brand trust and foster long-term customer loyalty.
What does this episode say about brand & content?
Analyze campaign data to optimize the balance between discount levels and donation amounts, ensuring profitability while maximizing social good.
What does this episode say about dtc strategy?
Explore how charitable giving can reduce customer acquisition costs (CAC) by differentiating your brand and increasing the appeal of your offers to value-driven consumers.

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