Shopify Masters artwork

From Fairs to Big Retailers: How to Scale Your Craft

Shopify Masters · with Kristen Pumphrey · February 2, 2023 · 22 min

Summary

Kristen Pumphrey, founder of a successful candle business, shares her journey from selling at craft fairs to partnering with major retailers. This episode provides actionable strategies for handmade businesses looking to scale, focusing on niche identification, wholesale partnerships, and leveraging platforms like Shopify for growth without compromising brand authenticity or product quality.

Key takeaways

Themes

shopify & ecommerce platformsretail & omnichannelbrand & contentfounder & leadership

Topics covered

niche identificationhandmade business growthwholesale and retail partnershipse-commerce strategybrand buildingoperational scaling

Episode description

On this episode of Shopify on Location in Los Angeles, founder Kristen Pumphrey shares how she found her candle niche, got discovered by big retailers, and continues to nurture her passion for making things.

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Frequently asked about this episode

What does this episode say about shopify & ecommerce platforms?
Identify your unique niche by understanding market gaps and customer needs through experimentation, as Kristen did with her candle business.
What does this episode say about retail & omnichannel?
Develop a clear pitching strategy and understand retailer expectations for successful wholesale partnerships, including appropriate pricing and managing larger orders.
What does this episode say about brand & content?
Leverage e-commerce platforms like Shopify not only for direct-to-consumer sales but also to streamline wholesale operations and manage scaling business needs.
What does this episode say about founder & leadership?
Implement strategies to maintain product quality and brand authenticity as production scales, ensuring the "handmade" appeal remains intact even with increased volume.

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