
The move to working-from-home may have correlated with a rise in comfortable fashion, but as the work pants came off and sweatpants on, the desire for luxury brands did not falter. “Jewelry and accessories were favored because so many people were on Zoom all day long, [and] the only thing that you could [use to] accessorize were earrings," said Ippolita Rostagno, co-founder and CEO of Ippolita, on the Glossy Podcast. In addition, for Ippolita, the timelessness of the brand aligned with consumer desire for jewelry that can last beyond the pandemic. Rostagno, who founded the brand 20 years ago, said she focuses on “designing things that are relevant at this moment, but that, at the same time, have a classic enough feel that you know at the time of purchase you’ll love it 10 years from now.” Whether it can be attributed to Zoom or Ippolita’s philosophy or both, the brand’s recent success cannot be denied. Ippolita saw a “very steep increase” in online sales to 10% of total sales, up from 2% before Covid-19. “People have become much more comfortable with learning and making up their own minds, and therefore purchasing online,” said Rostagno. However, she said, "when you're in a store, you have that opportunity to think you're looking for something and find something else. And that is part of the retail experience that needs to be nurtured and come back.” As for Ippolita’s retail presence, while the brand will continue to team up with retailers, like Neiman Marcus and Bloomingdale’s, "owning our own retail is the direction that we'd like to take the business,” said Rostagno. Ippolita has seen success with trunk shows, which Rostagno attributes to the tangible experience that customers can have with the jewelry. “[That] was the motivating factor for completely redesigning the customer experience in my store that I opened in the middle of the pandemic, in Chicago,” said Rostagno. Rostagno was inspired by the concept of a physical jewelry box when designing Ippolita's Chi