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Filson head of strategy Neil Morgan on evolving the 127-year-old American heritage brand

The Glossy Podcast · with Neil Morgan · March 20, 2024 · 30 min

Summary

Filson's Head of Strategy, Neil Morgan, elucidates how the 127-year-old heritage brand is strategically evolving. He details their expansion into womenswear, global markets like Europe, and innovative brand experiences such as hotels and cafés, all while carefully preserving their core identity and customer base. The episode offers a roadmap for legacy brands seeking growth without compromising their foundational values.

Key takeaways

Themes

dtc strategybrand & contentretail & omnichannelfounder & leadership

Topics covered

heritage brand evolutionluxury brand expansionmedia placement strategywomenswear market entryinternational distribution partnershipsexperiential retail concepts

Episode description

In 2016, Neil Morgan discovered outdoor apparel brand Filson through a pop-up store in New York City and the fashion blog A Continuous Lean. Morgan was instantly drawn to the brand's heritage and quality, and that same year, he joined the Filson team as a part-time sales associate in Seattle. He then worked his way up into a full-time role, working in project management, operational and marketing roles. Morgan became president of the brand in 2022 before transitioning to COO and now head of strategy. Under Morgan's leadership, Filson has recently earned buzz through appearances in series like the Western drama "Yellowstone." Now, Filson is moving into womenswear and considering expanding the brand experience to hotels and cafés. Its partnership with distribution company WP Lavori has also allowed Filson to make inroads in Europe. It has 11 stores in North America, with an 80-20 DTC-to-wholesale split. It's stocked at retailers including Huckberry. On the latest Glossy Podcast, Morgan delves into Filson's growth, new fundraising and international expansion. He also shares how he intends to evolve the Filson brand while retaining its core audience. Get more from Glossy with the daily newsletter, sent out each weekday morning. Visit glossy.co/newsletters to sign up.

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Frequently asked about this episode

What does this episode say about dtc strategy?
Heritage brands can achieve significant growth and cultural relevance by strategically leveraging media placements, as Filson did with 'Yellowstone' to amplify its authentic image.
What does this episode say about brand & content?
Expanding into new product categories, such as Filson's move into womenswear, requires careful consideration of brand identity to attract new demographics while retaining existing loyal customers.
What does this episode say about retail & omnichannel?
International expansion for heritage brands can be effectively achieved through strategic distribution partnerships, like Filson's with WP Lavori for the European market, balancing global reach with local expertise.
What does this episode say about founder & leadership?
Brands should explore innovative experiential ventures, such as hotels or cafés, to deepen customer immersion and broaden the brand's lifestyle appeal beyond traditional product offerings.
What does this episode say about dtc strategy?
Maintaining an 80-20 DTC-to-wholesale distribution split can optimize direct customer relationships and margin control while still leveraging strategic retail partnerships for broader market penetration.

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