eCommerce Uncensored artwork

EU181: Owned Growth Stories with Ranay Orton from Glow by Daye

eCommerce Uncensored · with Emily Cunningham · August 11, 2020 · 65 min

Summary

This episode features Emily Cunningham from True Moringa, who shares her journey of building a purpose-driven ecommerce brand. She highlights the importance of a strong mission, data-driven decision-making, and adapting to customer needs, especially during crises. Her story provides a blueprint for brands looking to combine social impact with sustainable growth.

Key takeaways

Themes

brand storytellinge-commerce strategysocial impactsustainable growth

Topics covered

community buildingcrisis managementcustomer pain pointsdata-driven decisionsemail marketing strategyethical sourcingkpi measurementmission-driven businessproduct diversificationsupply chain transparency

Episode description

Company background I started Glow by Daye because I needed a better option to help me maintain and protect my versatile hairstyles at night. For as long as I can remember, I bought my satin sleep caps from the local beauty supply store and they were always the cheapest and most flimsy options. Black women […]

Frequently asked about this episode

What does this episode say about brand storytelling?
Leverage your brand's mission and transparent supply chain to attract and retain customers who resonate with your values.
What does this episode say about e-commerce strategy?
Implement consistent weekly KPI measurement to ensure all business decisions are data-driven and focused on achieving measurable results.
What does this episode say about social impact?
Rapidly pivot product offerings to address new customer pain points during market disruptions, as True Moringa did with hand sanitizer and face masks during COVID-19.
What does this episode say about sustainable growth?
Utilize email marketing platforms like Klaviyo for consistent storytelling and community engagement to drive significant e-commerce revenue growth, even during challenging periods.

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