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EU143: Our Black Friday and Cyber Monday Email Plan

eCommerce Uncensored · November 21, 2019 · 31 min

Summary

This episode shifts focus from the immediate Black Friday/Cyber Monday sales push to the crucial post-holiday marketing strategy. It emphasizes maintaining customer engagement through value-driven email content and strategically planning offers beyond the major sales events to encourage year-round spending and foster customer longevity.

Key takeaways

Themes

email & smscustomer retentionconversion & cro

Topics covered

post-bfcm strategyemail marketing strategyholiday marketingcustomer engagementoffer optimizationemail content strategy

Episode description

Our Black Friday + Cyber Monday Email plan The key to email is frequency. Keep your customers engaged as much as possible. How to send email in frequency with out being annoying – send emails with VALUE ! email with blog add a block – force consumers to enter email to continue use of product […]

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Frequently asked about this episode

What does this episode say about email & sms?
Don't stop marketing post-BFCM; prepare for continued sales opportunities leading up to Christmas and beyond.
What does this episode say about customer retention?
Analyze past offer performance year-round, not just during sales, to identify what resonates most with your audience.
What does this episode say about conversion & cro?
Adapt your messaging and buying incentives rather than just changing discount percentages to maintain urgency and engagement.
What does this episode say about email & sms?
Prioritize providing value in your email communications to build long-term customer relationships and engagement, moving beyond solely offer-based emails.
What does this episode say about email & sms?
Utilize analytics to understand which offers drove the highest return and apply those insights to future campaigns.

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