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EU096: Last Minute Black Friday & Cyber Monday Tips

eCommerce Uncensored · November 21, 2018 · 22 min

Summary

To maximize conversions during peak sales periods like Black Friday and Cyber Monday, ecommerce operators must prioritize email marketing with early access offers and compelling subject lines. Simplifying the customer journey by directing promotional traffic straight to the cart can significantly boost sales by removing friction in the buying process.

Key takeaways

Themes

email & smsconversion & cropaid acquisition

Topics covered

black friday marketingcyber monday marketingemail subject linesemail list segmentationcart optimizationecommerce conversion rate optimizationklaviyodiscount strategiesbounce rate interpretation

Episode description

Last minute Black Friday & Cyber Monday marketing strategies are covered in Episode 96. Jason states that this week is an excuse for you to annoy your customers. The consumers are in a buying mood and there are many ways to take advantage of that mentality. The guys mention how the event has turned into […]

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Frequently asked about this episode

What does this episode say about email & sms?
Implement pre-Black Friday/Cyber Monday offers exclusively for email subscribers to create a sense of exclusivity and encourage early purchases. Emphasize 'email subscribers only' and 'early access' in your messaging.
What does this episode say about conversion & cro?
Strategically craft email subject lines: for massive discounts (90%+), include the offer directly. For smaller discounts or general promotions, use curiosity-driven subject lines, and consider A/B testing both approaches. Mentioning "Black Friday" or "Cyber Monday" in the subject line is generally effective as customers expect these offers.
What does this episode say about paid acquisition?
Use percentage-off discounts (e.g., "50% off") instead of dollar-amount discounts (e.g., "$25 off $50+") even if the value is equivalent, as percentages often psychological appeal more to customers.
What does this episode say about email & sms?
Optimize your landing pages and product pages to remove all friction from the buying process. For promotional campaigns, consider directing customers directly to the cart with the discounted item already added, rather than to a product page requiring additional clicks.
What does this episode say about email & sms?
Don't overthink bounce rate on targeted landing pages. If the page's goal is to convert on a single offer and there are no other navigation options, a high bounce rate is expected and can indicate conversion on that specific offer.

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