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EU095: Optimizing Your Black Friday Cyber Monday Marketing Strategies

eCommerce Uncensored · November 15, 2018 · 24 min

Summary

This episode reveals how to leverage the Black Friday/Cyber Monday (BFCM) mindset to drive both immediate sales and long-term customer value. The hosts emphasize strategically using discounted products for customer acquisition, maximizing back-end profitability with complementary offers, and utilizing email marketing platforms like Klaviyo to collect data and nurture customer relationships for future purchases and subscriptions, much like Amazon does.

Key takeaways

Themes

email & smscustomer retentionpaid acquisitionsubscriptions & ltv

Topics covered

black friday cyber monday strategiescustomer acquisition costsemail marketing automationklaviyo featuressubscription box offersreturning customer probabilityamazon marketing strategies

Episode description

Black Friday and Cyber Monday are the topics covered on this week’s episode with Kevin, Paul, and Jason. The guys discuss how this time of the year puts people in the mindset to purchase more. Even though the same deals may be available the entire year, more people are more willing than usual to buy […]

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Frequently asked about this episode

What does this episode say about email & sms?
Don't just chase immediate sales during BFCM; use deep discounts on front-end products as a customer acquisition strategy, understanding the real profit often lies in complementary products.
What does this episode say about customer retention?
Leverage the heightened purchasing intent during BFCM to push monthly subscriptions, securing recurring revenue beyond the holiday season.
What does this episode say about paid acquisition?
Implement a robust email marketing strategy using platforms like Klaviyo to capture customer data during BFCM, enabling personalized follow-ups and increased lifetime value.
What does this episode say about subscriptions & ltv?
Focus on returning customers: recognize their higher probability of repeat purchases and tailor BFCM strategies to re-engage and reward them.

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