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EU087: Growing Your Email List with Brian Whalley

eCommerce Uncensored · with Brian Whalley · September 20, 2018 · 41 min

Summary

This episode, featuring Klaviyo's Director of Product, Brian Whalley, dives deep into advanced email list growth and segmentation strategies. Ecommerce operators will learn how to move beyond basic list building to cultivate high-quality, engaged subscriber lists that drive conversions and foster meaningful customer relationships, leveraging data and personalization for maximum impact.

Key takeaways

Themes

email & smscustomer retentionconversion & croai & automation

Topics covered

email list growthemail segmentationpop-up optimizationfly-out strategiescustomer preference collectionpersonalized email marketingmarketing automationklaviyo featurespredictive analytics in emailmobile browsing email opt-ins

Episode description

Kevin and Jason discuss their experience of attending a conference at Klaviyo in Boston and the amazing insight they gained. They are joined by Brian Whalley, Director of Product at Klaviyo. The guys start the episode by praising the corporate culture at Klaviyo, the friendliness of its employees, and their dedication to their work. They […]

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Frequently asked about this episode

What does this episode say about email & sms?
Implement smart opt-in strategies using pop-ups and fly-outs that are optimized for both desktop and mobile to capture attention without disrupting the user experience.
What does this episode say about customer retention?
Collect detailed preference information during sign-up to enable hyper-segmentation and deliver personalized marketing content, moving beyond generic email blasts.
What does this episode say about conversion & cro?
Focus on the quality of your email list over sheer quantity; a smaller, highly engaged list is more valuable for conversion and building lasting customer connections.
What does this episode say about ai & automation?
Utilize predictive analytics and customer data (like purchase frequency) to identify high-value customer segments and then target lookalike audiences to efficiently expand your engaged subscriber base.
What does this episode say about email & sms?
Leverage platforms with robust flow libraries and automation features to streamline the creation of effective email strategies and personalized content delivery.

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