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Episode 83: Facebook Messenger ManyChat

The EcomCrew Ecommerce Podcast · August 24, 2017 · 15 min

Summary

This episode reveals how Color It leveraged ManyChat and Facebook Messenger for marketing, achieving impressive results. It highlights the potential of chat apps as a new marketing channel, offering ecommerce operators a strategy to diversify beyond traditional email marketing and engage customers directly on a platform they frequently use. Learn how to navigate Facebook's Messenger marketing restrictions to maximize your campaign effectiveness.

Key takeaways

Themes

paid acquisitionemail & smsconversion & cro

Topics covered

facebook messenger marketingmanychat sequenceschat app marketingmessenger marketing restrictionscontest promotion via messenger

Episode description

Today I'm going to talk about a new avenue of marketing we have found here at Color It. As many Facebook users know, last year the platform pushed for Messenger to be its own stand alone app. We have found a great tool called ManyChat that creates a Facebook Messenger mailing list. This allows us to send marketing messages to potential customers through Facebook Messenger. Now, there are some restrictions, but as long as we are paying Facebook for advertising, we can use Messenger as a marketing tool. The response to these messages has been overwhelmingly positive. We have done a couple of campaigns or "sequences" as ManyChat calls it on Facebook Messenger and I'm excited to share the surprising results from it! Here are the points from today's episode: What is ManyChat? Chat apps are replacing email marketing. How ManyChat works with Facebook Messenger. The Color It contest we launched through ManyChat. Color It's 23 Download Promotion. The restrictions Facebook puts on us when using Messenger. The awesome results we have gotten from using ManyChat! I have a couple of speaking engagements coming up: Global Sources -- Hong Kong, October 17-19. <span style= "f

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Frequently asked about this episode

What does this episode say about paid acquisition?
Explore Facebook Messenger as a marketing channel using tools like ManyChat to diversify customer engagement beyond traditional email.
What does this episode say about email & sms?
Understand and adhere to Facebook's restrictions for Messenger marketing to ensure compliance and campaign longevity.
What does this episode say about conversion & cro?
Experiment with contests and promotions via Messenger to drive engagement and lead generation, as demonstrated by the "Color It contest" and "23 Download Promotion."
What does this episode say about paid acquisition?
Analyze campaign "sequences" within ManyChat to optimize messaging and maximize positive responses from your audience.

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