eCommerce Evolution artwork

Episode 78 - How to Use Visuals to Influence Shopping Behavior with Joana Galvao

eCommerce Evolution · with Joana Galvao · June 25, 2019 · 50 min

Summary

This episode with Joana Galvao delves into the critical role of visual merchandising in influencing online shopping behavior. Ecommerce operators will learn how to strategically use imagery and visual cues to enhance product perception, build trust, and ultimately drive conversions by understanding the psychological impact of visuals.

Key takeaways

Themes

conversion & crobrand & contentproduct & merchandising

Topics covered

visual merchandisingproduct photographybrand aestheticsuser-generated contentpsychology of colorconversion rate optimization

Episode description

The first glowing testimonial I heard about Joana Galvao was from Ezra Firestone. Next was my buddy, Jared Mitchell of Skincare by Alana. Joana was described as a designer who “Gets it” - who understands how design impacts online experience and sales. She recently spoke at Traffic & Conversion Summit in San Diego and I heard she brought down the house. So I wanted her to come on the podcast and talk about how design and visuals impact shopping behavior. Here’s a look at what we cover: The branding triad and where most businesses fall short How color can influence experience and results…and a truly mind-blowing laundry detergent user experience that illustrates this beautifully. How we’re wired to make assumptions at the subconscious level about whether something is expensive or cheap, quality or shoddy…all within in seconds. You need to incorporate this for your products! How your product packaging should engage all of the senses. How to make your copy more visually appealing Joana’s 5-Step Process that every brand should go through for better performance. Plus more!

Related episodes

Frequently asked about this episode

What does this episode say about conversion & cro?
Implement high-quality, diverse product imagery that showcases items from multiple angles and in relevant lifestyle contexts to help customers visualize ownership.
What does this episode say about brand & content?
Utilize consistent brand aesthetics across all visual assets, from product pages to social media, to build brand recognition and trust.
What does this episode say about product & merchandising?
Leverage user-generated content and customer reviews with photos to provide social proof and demonstrate product satisfaction.
What does this episode say about conversion & cro?
Optimize visual content for various devices and platforms to ensure a seamless and engaging customer experience.
What does this episode say about conversion & cro?
Consider the psychological impact of colors and composition in product photography and website design to evoke desired emotions and encourage purchasing behavior.

Listen