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Episode 68: Stef Van Boekel | Operating in Europe

The Smartest Amazon Seller · with Stef Van Boekel · September 15, 2020 · 24 min

Summary

To succeed in the lucrative European Amazon market, brands must move beyond treating it as a side project. This episode reveals how to navigate language barriers, cultural differences, and logistical complexities by leveraging local expertise and strategic partnerships to significantly reduce investment and accelerate growth.

Key takeaways

Themes

amazon & marketplacessupply chain & operationsbrand & contentfounder & leadership

Topics covered

european amazon expansioncross-border selling europemarketplace localizationinternational logisticscultural understanding in ecommercecustomer experience europestrategic partnerships for market entry

Episode description

In this episode I talk to the founder of marketplacedistri.com, a European company that helps brands reach their potential without investing in infrastructure, Stef Van Boekel. He works in the European market in countries such as the UK, Germany, France, Italy, Spain, the Netherlands, and soon they will be in Sweden and Poland. We discuss the advantages of working in the European market place and what Stef does to focus on his market in these various countries. We talk about what this market needs and the different issues that rise up, such as the language barrier between countries and how to tackle that. You also have to have people that understand the different cultures so you can work together more fluidly. The importance of customer experience 7:15Active buyers in the market 9:52Some real opportunities for listeners 15:30“Amazon or Marketplace are not a side project. They require different skill sets. So don’t try to find a European manager or marketplace manager because they won’t be able to understand everything. Next to that you have the translation side of things, etcetera. So my advice is to work with a local experience partner that has already everything for infrastructure and is focused on building brands on marketplaces. Then you are ten steps ahead. Your investments are much more at the end. The chances of succeeding are also higher.” 12:33www.marketplacedistri.comhttps://it.linkedin.com/in/stefvanboekelhttps://www.instagram.com/smartestseller/https://www.buyboxer.com/Send Scott an Email: scottneedham@buyboxer.com

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
The European Amazon market is not a side project; it requires dedicated expertise beyond a general "European manager" due to complexities like translation and local regulations.
What does this episode say about supply chain & operations?
Partnering with a local, experienced company that specializes in building brands on European marketplaces significantly reduces upfront investment and increases success rates by providing pre-existing infrastructure and expertise.
What does this episode say about brand & content?
Overcome language barriers and cultural differences by investing in professional translation and localization strategies, and ensuring local cultural understanding to drive sales effectively.
What does this episode say about founder & leadership?
Prioritize customer experience in Europe; exceptional service is crucial for customer retention and brand reputation across diverse markets.
What does this episode say about amazon & marketplaces?
Focus on established and emerging European markets like the UK, Germany, France, Italy, Spain, Netherlands, Sweden, and Poland, recognizing the vast consumer base and growth opportunities.

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