This episode reveals how Amazon sellers can significantly cut shipping costs and improve brand perception by auditing UPS and FedEx invoices. Veriship experts explain how their service identifies billing errors and negotiates better rates, crucial for navigating rising carrier fees and the complexities of programs like Seller-Fulfilled Prime, especially post-COVID-19. Ecommerce operators should recognize shipping as a key brand touchpoint and leverage auditing to drive profitability and customer satisfaction.
Key takeaways
Implement regular auditing of UPS and FedEx invoices through services like Veriship to identify and recover overcharges, which average 1-3% of total shipping costs.
Analyze carrier pricing agreements, including surcharges and specific programs like FedEx One Rate, to ensure cost-effectiveness and uncover potential savings.
Prioritize shipping as a critical component of your brand experience; hold carriers accountable for service levels as "shippers represent your brand."
Investigate Seller-Fulfilled Prime (SFP) for potential cost savings and control, but be aware of its complexities and ensure your fulfillment operations can meet stringent requirements.
Recognize that controlling shipping costs is paramount in a market with annually increasing carrier rates and growing e-commerce competition; this directly impacts profit margins.
Consider leveraging partnerships or special offers from shipping audit companies to gain an immediate advantage in cost reduction.
In today’s episode, we talk with Jeremy and Andy from Veriship, a UPS and FedEx audit company that bought Scott’s company, Valence. We discuss how the coronavirus pandemic has affected shipping. We explain what kinds of audits Veriship performs and why their services are of value for your Amazon business. We discuss the One Rate Program and Seller-Fulfilled Prime. We end with a discussion about how shipping is a major part of your company’s brand, and offer the listeners to this podcast a special rate with Veriship at this link: https://info.veriship.com/smartestsellerHow COVID 19 Has Affected Veriship and Shipping 2:20What Veriship Can Do For Your Business 5:53 Breaking Down Carrier Pricing Agreements; FedEx One Rate 11:26Shippers Represent Your Brand -- Hold Them Accountable 20:41“In the world that we live in nowadays -- even before the coronavirus pandemic started to break out -- controlling your cost is the number 1 key. The cost of shipping has the tendency to go up, year over year -- the carriers are raising their rates. And E-commerce shippers are popping up. It’s never been easier to start an online company than it is right now.” 9:35Socialhttps://www.instagram.com/smartestseller/https://www.buyboxer.com/
What does this episode say about amazon & marketplaces?
Implement regular auditing of UPS and FedEx invoices through services like Veriship to identify and recover overcharges, which average 1-3% of total shipping costs.
What does this episode say about supply chain & operations?
Analyze carrier pricing agreements, including surcharges and specific programs like FedEx One Rate, to ensure cost-effectiveness and uncover potential savings.
What does this episode say about finance & fundraising?
Prioritize shipping as a critical component of your brand experience; hold carriers accountable for service levels as "shippers represent your brand."
What does this episode say about brand & content?
Investigate Seller-Fulfilled Prime (SFP) for potential cost savings and control, but be aware of its complexities and ensure your fulfillment operations can meet stringent requirements.
What does this episode say about amazon & marketplaces?
Recognize that controlling shipping costs is paramount in a market with annually increasing carrier rates and growing e-commerce competition; this directly impacts profit margins.
