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Episode 50: What To Do When Suspended On Amazon | Riverbend Can Be Your Hail Mary

The Smartest Amazon Seller · with Lesley Hensell · May 12, 2020 · 32 min

Summary

Amazon sellers facing account or ASIN suspension need to act swiftly and strategically. This episode breaks down common suspension triggers, crucial steps to take post-suspension, and how to craft effective appeals. It highlights how expert services like Riverbend Consulting can be instrumental in navigating Amazon's complex performance policies and achieving reinstatement.

Key takeaways

Themes

amazon & marketplacessupply chain & operations

Topics covered

amazon account suspensionasin suspensionamazon seller performance policiesprice gouging amazonamazon appeal lettersriverbend consulting

Episode description

Today, we talk all things seller performance with Lesley Hensell, co-founder and co-owner of Riverbend Consulting (http://riverbendconsulting.com/). We discuss account suspensions and how to react if this happens to you. We give insights into some of Amazon’s procedures and processes with price gouging and suspensions. We talk about the many measures Riverbend takes to help sellers in a variety of situations. We discuss suspensions of single ASIN’s, and also give important advice for writing appeals. We invite you to learn more about Riverbend’s services. "Go here to contact Riverbend now"https://www.riverbendconsulting.com/what-we-do/amazon-account-suspension-bb-refer/How Amazon Works With Suspensions 1:52How Riverbend Helps You Deal With Account Suspensions 9:56ASIN Suspensions; Admit When You’re Wrong 20:29Learn More About RIverbend Consulting 30:04“We’ve talked to them about changing the way that they do their pricing structure, because some do everything based on a percentage above cost of goods sold, and that’s how they decide what their price point is.” 14:23Talk With A Consultant! 877-289-1017 Socialhttps://www.instagram.com/smartestseller/https://www.buyboxer.com/

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Immediately after suspension, identify the root cause and gather all relevant documentation and communication with Amazon.
What does this episode say about supply chain & operations?
Craft appeal letters that directly address the violation, admit fault where applicable, and outline a clear, actionable plan to prevent recurrence.
What does this episode say about amazon & marketplaces?
Understand the distinction between ASIN suspensions and full account suspensions, as the appeal process and necessary actions differ.
What does this episode say about amazon & marketplaces?
Be aware of Amazon's stance on price gouging and ensure your pricing strategies comply to avoid policy violations.
What does this episode say about amazon & marketplaces?
Consider leveraging specialized consulting services like Riverbend Consulting for expert guidance on complex Amazon suspension cases.

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