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Episode 47: How to Stop Being a One Person Operation

The EcomCrew Ecommerce Podcast · October 13, 2016 · 38 min

Summary

This episode provides insightful guidance for ecommerce entrepreneurs looking to scale beyond a solo operation. It emphasizes the strategic necessity of hiring, detailing when to bring on new team members, what roles to prioritize, and how to effectively integrate virtual assistants and full-time employees to maximize business growth and free up the founder for higher-level tasks.

Key takeaways

Themes

founder & leadershipsupply chain & operations

Topics covered

hiring strategiesscaling operationsvirtual assistantsemployee managementdelegationcustomer service issues

Episode description

On today's Ecom Crew Podcast we discuss dealing with difficult customers and also why a business owner should hire employees. We talk about what to hire for, why you should hire, and when to hire. Virtual Assistants are worth the time and money, if you have the time and money. We also discuss how to use employees in the best optimal way. It is a major step in growing your business. If you need to hire in your business or are just starting out and wanting to get an idea of a time line, this episode is for you. Here are today's topics: Dealing with issues with customer orders. Reasons to hire your first employees. Why outsourcing is different from hiring an employee. Why when you hire it should be for multiple tasks. How to keep your employees on money making tasks. What Mike and Grant think are the best uses for a VA or full time employee. Resources Mentioned Today: Colorit Cuttingboard.com Icewraps.com Join us on Facebook and leave a like for us, we will be broadcasting our podcasts live on <span

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Frequently asked about this episode

What does this episode say about founder & leadership?
Prioritize hiring for tasks that are repeatable and consume significant founder time, to free yourself for strategic growth initiatives.
What does this episode say about supply chain & operations?
Leverage Virtual Assistants (VAs) for clearly defined, often administrative tasks to gain efficiency without the overhead of a full-time employee.
What does this episode say about founder & leadership?
When hiring, aim for employees who can handle multiple responsibilities initially, optimizing the value of each new hire.
What does this episode say about founder & leadership?
Focus on delegating tasks that allow employees to contribute directly to revenue generation or significant operational efficiencies.
What does this episode say about founder & leadership?
Understand the distinction between outsourcing and hiring an employee; outsourcing is task-specific, while hiring implies a more integrated role in the company's growth.

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