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Episode 40: Amazon Specialist Chris McCabe on How to Avoid Amazon Suspensions

The EcomCrew Ecommerce Podcast · with Chris McCabe · August 11, 2016 · 54 min

Summary

Chris McCabe, a former Amazon insider, reveals the complexities of Amazon suspensions. This episode provides crucial insights into why accounts get suspended, how to prevent it, and the best strategies for reinstatement. Learn to navigate Amazon's evolving policies to safeguard your selling privileges and maintain a healthy Amazon business.

Key takeaways

Themes

amazon & marketplacessupply chain & operationsfounder & leadership

Topics covered

amazon account suspensionamazon policy complianceaccount reinstatementamazon investigationssupply chain documentationamazon seller strategiesamazon standard operating procedures

Episode description

Hello this is Grant Chen bringing you today's episode. Today we talk with Chris McCabe of eCommerce Chris. Chris's business helps seller who have been suspended, blacklisted, or are under investigation by Amazon. Amazon has created a complex system which is supposed to weed out the bad apples and protect the customers and reputable sellers. The problem is there are policy issues and Standard Operation Procedures that can keep a seller from using their account. That is where Chris comes in; Chris is a former Amazon employee and has inside understanding of Amazon's process. He teaches people how to cooperate with Amazon and regain control of their accounts. During today's episode Chris shares what he does for his clients and how you can avoid the suspensions and investigations of Amazon. Today's points: What eCommerce Chris does for Amazon Sellers Chris's background with Amazon The issues Chris helps with for sellers Amazon's stricter policies Why many sellers need to change their business models Why a seller shouldn't rely on closeout sales and liquidations How to produce good supply documentation Chris's plans for SCOE Conference <li style="font-weight

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Proactively understand and comply with Amazon’s evolving policies, especially regarding sourcing and intellectual property, to avoid account suspension.
What does this episode say about supply chain & operations?
Diversify your inventory sourcing beyond closeout sales and liquidations to reduce the risk of intellectual property complaints and authenticity issues.
What does this episode say about founder & leadership?
Maintain meticulous supply chain documentation to quickly and effectively respond to Amazon investigations and prove product authenticity.
What does this episode say about amazon & marketplaces?
Engage with Amazon’s seller support and internal processes cooperatively, leveraging an understanding of their SOPs for faster issue resolution.
What does this episode say about amazon & marketplaces?
Regularly monitor your Amazon Account Health Dashboard for performance metrics and potential issues to address them before they escalate to suspension.

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