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Episode 327 - The Reality of Running a Business on Amazon Right Now

The Smartest Amazon Seller · with Kajua and Josh · May 12, 2026 · 29 min

Summary

This episode dives into the evolution of an Amazon seller's journey, from private label to retail arbitrage, wholesale, and ultimately to a brand-direct model. It highlights the challenges and lessons learned across these different approaches, emphasizing the importance of adaptability and understanding market dynamics to build a sustainable Amazon business. For ecommerce operators, this episode offers a realistic perspective on generating revenue and scaling on Amazon, advocating for direct brand partnerships as a more stable and strategic path.

Key takeaways

Themes

amazon & marketplacesfounder & leadershipsupply chain & operationsdtc strategy

Topics covered

amazon private labelretail arbitrageonline arbitragewholesalebrand direct partnershipssupply chain management on amazonamazon selling strategiesexpo westproduct packaging for amazonseller journeybusiness model evolution

Episode description

Cajua and Josh have been selling on Amazon since 2017. They started with private label and also tried each of the popular models, including Retail Arbitrage, Online Arbitrage, and Wholesale Distribution.Now they focus on being a brand-direct growth partner (aka an Accelerator) for small brands. They've generated millions in revenue for their brand partners, host the Ecom Unlimited Podcast, and help run The Wholesale Network. A community for people growing their wholesale businesses on Amazon. You can connect with them on their social platforms here. Episode Notes: 00:09 - Meet Kaja and Josh from E Comm Unlimited 01:30 - Starting with eBay flips, YouTube, and private label 02:38 - Early private label lessons from a crowded product launch 03:20 - Finding a better opportunity with bat boxes 04:27 - Early sales, COVID inventory issues, and bootstrapping limits 05:31 - Moving into retail arbitrage 06:19 - The Goodwill book flip that proved arbitrage could work 07:16 - Shifting from arbitrage to wholesale 08:09 - Why online arbitrage was hard to scale 08:55 - How supply chain issues led to brand direct 09:56 - Why smaller brands create strong Amazon opportunities 10:16 - Using SmartScout to find overlooked brands 11:26 - Expo West and trade show opportunities 13:15 - Finding brands with clear Amazon pain points 14:40 - Common brand objections to Amazon sellers 15:42 - Building relationships at trade shows 16:46 - Why timing and follow-up matter 18:24 - Educating brands on Amazon supply chain issues 20:18 - DTC brands and Amazon confusion 21:30 - Why smaller brands may need brand-direct partners 22:06 - Why consumables remain exciting on Amazon 23:24 - Why Amazon is still growing despite seller fatigue 24:37 - The skills sellers need to win today 25:40 - Why trade shows keep sellers excited 27:04 - The Wholesale Network and brand-direct education 28:32 - Where to find E Comm Unlimited Related Post:Top 5 Ways to Increase Reviews on Amazon Products Podcast: YouTube: ht

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Starting with private label on Amazon in a saturated market requires significant differentiation beyond basic product criteria; generic items won't cut it.
What does this episode say about founder & leadership?
Retail and online arbitrage can provide quick revenue and proof of concept but are not scalable long-term due to sourcing limitations and operational headaches.
What does this episode say about supply chain & operations?
Wholesale can be a viable path, but be wary of gray market products and tightening Amazon supply chain regulations; direct brand relationships reduce risk.
What does this episode say about dtc strategy?
Targeting smaller brands (under $5M annual revenue) with clear pain points on Amazon offers a significant opportunity for 3P sellers specializing in brand direct partnerships, as larger accelerators often overlook this segment.
What does this episode say about amazon & marketplaces?
Attending industry events like Expo West is crucial for discovering new brands and understanding market trends, especially for identifying suitable partners for direct brand engagement on Amazon.

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