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Episode 24 - Making Data Sexy - Focus on What Matters (stop fixating on worthless metrics) with Charles Farina of Analytics Pros

eCommerce Evolution · with Charles Farina · July 26, 2017 · 60 min

Summary

This episode cuts through the noise of data overload, guiding ecommerce operators to focus on truly impactful metrics. Learn to identify and leverage key performance indicators that drive business growth, rather than getting sidetracked by vanity metrics. This is crucial for making informed decisions and optimizing your ecommerce strategy.

Key takeaways

Themes

analytics & attributionconversion & cro

Topics covered

data analysismetric selectioncustomer behavior analyticsecommerce analytics setupactionable insightsdata-driven decision making

Episode description

It’s very possible that your data sucks. Or if your data is accurate, it's likely that you're fixating on the wrong metrics. I LOVE this interview. While I can’t pick favorites, it would be hard to find an episode that was more important to your business than this one. Charles Farina and the team at Analytics Pros craft data and analytics solutions for large companies like Yelp, Starbucks, TOMS, Asics and more. This episode is highly actionable….and fun, in a nerdy way. Here’s a look at what we tackle: - Top, little-known Analytics “hacks” for better, more actionable data. - Why asking “what attribution model is best for me” is the wrong question to ask. - 3 Worthless Metrics you should either stop measuring or understand what they are really telling you (if anything). - What will Google’s new attribution model look like and when should we expect it? - Real case studies for making better decisions with proper data analysis - Top Analytics mistakes to avoid Plus, more!

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Frequently asked about this episode

What does this episode say about analytics & attribution?
Stop fixating on vanity metrics like raw traffic numbers; instead, prioritize metrics that directly correlate with revenue and customer lifetime value.
What does this episode say about conversion & cro?
Implement a robust analytics setup that provides clear, actionable insights into customer behavior across your entire funnel.
What does this episode say about analytics & attribution?
Regularly audit your data collection and reporting to ensure accuracy and relevance, eliminating metrics that do not inform strategic decisions.
What does this episode say about analytics & attribution?
Utilize segmentation to understand different customer groups and tailor your marketing and product strategies accordingly.
What does this episode say about analytics & attribution?
Focus on understanding the "why" behind the numbers, not just the numbers themselves, to uncover actionable opportunities for optimization.

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