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Episode 214 - Split-Test Everything with Kurt Elster

eCommerce Evolution · with Kurt Elster · November 10, 2022 · 49 min

Summary

This episode, featuring e-commerce veteran Kurt Elster, emphasizes the critical role of A/B testing in optimizing every aspect of an online store. It provides a strong case for why continuous experimentation, rather than guesswork, is the most effective path to increased conversions and revenue for e-commerce businesses. Operators will learn practical applications of split-testing to identify winning strategies across their digital storefront.

Key takeaways

Themes

conversion & croanalytics & attribution

Topics covered

a/b testingconversion rate optimizatione-commerce experimentationsplit testing methodologytesting tools

Episode description

Kurt is a legend in the eComm space and hosts one of the most popular podcasts in our industry. His show, The Unofficial Shopify Podcast, just crossed the 2 million downloads milestone. Kurt and his company are all about one thing - helping Shopify store owners make more money. And the best way to do that is by split-testing everything. An important first step of split testing is questioning your assumptions. (We all know what happens when we assume.) Here are a few recent tests Kurt and company have run. We discuss the results on the show...yes, that's a teaser. Listen to find out what test won! Does free shipping always result in better performance (and is it even worth testing)? Should I put a slider on my home page? What about hero images and banners on my category pages? Do add-to-cart buttons on your collections pages help or hurt conversions? What about stuffy old early 2000s breadcrumbs - are they helpful or not? Plus, favorite tools, tips, and tricks that Kurt uses often.

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Frequently asked about this episode

What does this episode say about conversion & cro?
Implement a rigorous A/B testing strategy for all significant changes to your e-commerce site, from product pages to checkout flows, to avoid relying on assumptions.
What does this episode say about analytics & attribution?
Focus A/B testing efforts on high-impact areas like product descriptions, calls to action, and pricing strategies to achieve the most significant conversion rate improvements.
What does this episode say about conversion & cro?
Utilize tools and methodologies that allow for statistically significant testing, ensuring that identified improvements are reliable and repeatable.
What does this episode say about conversion & cro?
Regularly analyze A/B test results to understand customer behavior patterns and inform future optimization efforts, fostering a culture of continuous improvement.
What does this episode say about conversion & cro?
Don't be afraid to test seemingly minor elements, as even small changes can cumulatively lead to substantial gains in conversion rates over time.

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