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Episode 175 - Talking ADA Compliance with an Attorney

The Shopify Solutions Podcast · with An Attorney · December 24, 2025 · 36 min

Summary

This episode cuts through the confusion surrounding ADA compliance for Shopify stores by bringing in an attorney to explain the legal obligations and practical steps merchants need to take. It's a critical listen for any ecommerce operator looking to protect their business from potential lawsuits and ensure their site is accessible to all.

Key takeaways

Themes

legal compliancerisk managementwebsite accessibility

Topics covered

ada compliance for ecommercelegal obligations for online businessesshopify store accessibility auditswcag guidelinesweb accessibility lawsuits

Episode description

12/24/25 Episode Summary Guest & Topic Host Scott Austin brings on attorney Brenda Pagliaro to explain ADA (Americans with Disabilities Act) compliance as it applies to e-commerce websites, especially Shopify stores.Key Points ADA compliance requirements are complex and evolving, and many store owners are confused about what they must do to make their sites accessible. Pagliaro outlines background on the ADA, how accessibility regulations are interpreted for websites, and why online...

Frequently asked about this episode

What does this episode say about legal compliance?
An inaccessible Shopify store is a potential legal liability; proactive compliance is essential to avoid lawsuits.
What does this episode say about risk management?
Focus on both technical accessibility (e.g., proper alt-text, keyboard navigation) and content accessibility (e.g., clear language, logical structure).
What does this episode say about website accessibility?
Regular audits of your Shopify store by accessibility experts can identify and rectify compliance issues before they become legal problems.

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