The Smartest Amazon Seller artwork

Episode 167: How to manage the unsexy side of selling on Amazon with Vanessa Hung

The Smartest Amazon Seller · with Vanessa Hung · August 9, 2022 · 34 min

Summary

This episode cuts through the noise to tackle the often-overlooked, yet critical, administrative nightmare of selling on Amazon. Vanessa Hung, an Amazon Account Manager, breaks down how to navigate the complex Amazon catalog, gain "contribution rights" for your listings, and aggressively defend against hijackers. Learn actionable strategies to bulletproof your listings and prevent costly ASIN deactivations, ensuring long-term success and stability on the platform.

Key takeaways

Themes

amazon & marketplacesbrand & contentsupply chain & operations

Topics covered

amazon catalog managementamazon listing optimizationcontribution rightsamazon listing hijackersasin deactivation preventionbrand registryseller central best practicesaccount management optimizationlisting securityintellectual property protection

Episode description

Join Scott as he chats in-person with Vanessa Hung, Amazon Account Manager and founder of Online Seller Solutions. (1:16 - 5:59) Introduction to Vanessa and what she does(5:59 - 9:48) How the Amazon catalog works and hierarchy of listings (9:48 - 12:09) How to separate yourself to earn contribution rights (12:10 - 18:17) How to break the hierarchy and manage hijackers(18:17 - 20:07) How to do defensive work on your listings and make them bulletproof (20:08 - 22:51) How Vanessa got started into account management optimization(22:51 - 27:42) How often and how big of a problem is ASINs getting yanked (27:42 - 33:25) How your Amazon business can manage the unsexy with Online Seller Solutions (33:25 - 34:38) SMART HACK! Vanessa's smart hack to life and business Online Seller Solutions: https://www.onlinesellersolutions.com/Vanessa's LinkedIn: https://www.linkedin.com/in/vanessaamazonproblemsolver/

Related episodes

Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Actively pursue "contribution rights" for your Amazon listings to gain more control over product information and prevent unauthorized changes by other sellers.
What does this episode say about brand & content?
Implement proactive defensive measures, such as Amazon's Brand Registry and continuous monitoring, to protect your listings from hijackers and intellectual property infringement.
What does this episode say about supply chain & operations?
Understand the common reasons for ASIN deactivation (e.g., policy violations, listing errors) and establish a process for regular listing audits and compliance checks to prevent your products from being "yanked." This requires dedicated attention to detail to ensure your listings are bulletproof.
What does this episode say about amazon & marketplaces?
Leverage third-party Amazon account management services or dedicated in-house resources to handle the complex and time-consuming "unsexy" tasks of catalog management, hijacker defense, and ASIN health to free up time for growth strategies.
What does this episode say about amazon & marketplaces?
Familiarize yourself with the Amazon catalog’s hierarchy and how it impacts listing visibility and control. Knowing how this system works is crucial for strategic listing optimization and defense.

Listen