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Episode 157 - 4 Keys to Effective Text Marketing with Arri Bagah

eCommerce Evolution · with Arri Bagah · April 14, 2021 · 38 min

Summary

This episode with Arri Bagah dissects the four crucial elements for successful SMS marketing in ecommerce. It's a must-listen for operators looking to leverage text messaging beyond basic promotions, focusing on strategy to drive engagement and conversions without alienating customers. The discussion emphasizes blending SMS with other marketing channels for a cohesive customer experience.

Key takeaways

Themes

email & smscustomer retentionconversion & cro

Topics covered

sms marketing strategiestext message personalizationsms opt-in best practicesintegrating sms and emaila/b testing for smscustomer engagement via text

Episode description

Myth: marketing texts are annoying. Truth: bad marketing texts are annoying. Good text messages foster customer loyalty and drive sales. Ready for the 4 Keys to powerful text marketing right now? While text marketing isn’t overly complex, there is certainly a right way and a wrong way to approach it. 81% of all shoppers have signed up for text messaging from a brand. Customers are clearly open to receiving texts from you. If you approach text marketing strategically, your customers will even welcome your texts. Arri B is here to show you how to effectively do that. Here’s what we cover in this episode. Choosing the right text platform No list, no bueno. Learn the most effective ways to build a list fast. Using your text list to build community What to text? Learning an effective content strategy for your text campaigns Optimizing and split testing Plus, more!

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Frequently asked about this episode

What does this episode say about email & sms?
Implement a clear opt-in strategy that sets expectations for SMS content and frequency to build trust and minimize unsubscribes.
What does this episode say about customer retention?
Segment your SMS audience rigorously to send highly personalized messages, improving relevance and conversion rates.
What does this episode say about conversion & cro?
Integrate SMS with email and other marketing channels to create a unified customer journey and amplify campaign effectiveness.
What does this episode say about email & sms?
Focus on providing value in every text message, whether it's exclusive offers, helpful content, or timely updates, to foster a strong customer relationship.
What does this episode say about email & sms?
Utilize A/B testing for SMS campaigns to optimize messaging, timing, and offers, continuously improving performance.

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