eCommerce Marketing Podcast artwork

Episode 14: How to Manage External Agencies That Are Supporting Your eCommerce Marketing Functions – with Chris Boggs

eCommerce Marketing Podcast · with Chris Boggs · September 8, 2015 · 27 min

Summary

This episode provides critical advice for ecommerce businesses on effectively managing external marketing agencies. Learn how to set clear expectations, define key performance indicators, and foster strong communication to maximize agency value and achieve your marketing goals. This is essential for any ecommerce operator looking to outsource marketing functions successfully.

Key takeaways

Themes

paid acquisitionorganic & seofounder & leadership

Topics covered

agency managementmarketing kpisagency communicationvendor relationshipsecommerce marketing strategy

Episode description

Marketing Strategies Revealed in this Episode: How to better manage external agencies that are supporting your digital marketing functions How to set expectations properly and hold marketing agencies to them How to ensure external agencies aren't taking you for a spin with meaningless tactics that won't drive real performance

Related episodes

Frequently asked about this episode

What does this episode say about paid acquisition?
Establish clear, measurable KPIs and communicate them upfront to your agency, ensuring alignment on what success looks like.
What does this episode say about organic & seo?
Implement a structured communication cadence, including regular meetings and reporting, to maintain transparency and address issues proactively.
What does this episode say about founder & leadership?
Define a clear scope of work and responsibilities to avoid overlaps or gaps between your internal team and the agency.
What does this episode say about paid acquisition?
Regularly review agency performance against agreed-upon metrics and provide constructive feedback to drive continuous improvement.

Listen