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Episode 123 - Massive Product Launches and Building Replenishment Engines with Jeremy Horowitz of Messenger Mastermind Podcast

eCommerce Evolution · with Jeremy Horowitz · June 4, 2020 · 46 min

Summary

This episode, featuring Jeremy Horowitz, dives into strategies for executing massive product launches and developing robust replenishment engines. It offers crucial insights for ecommerce operators looking to scale their product offerings and ensure consistent customer engagement through effective reordering processes. The discussion outlines how to create anticipation and manage post-launch follow-up to maximize customer lifetime value.

Key takeaways

Themes

product & merchandisingcustomer retentionemail & smsdtc strategy

Topics covered

product launch strategyreplenishment automationcustomer re-engagementsubscription modelspost-purchase experiencecustomer lifetime value

Episode description

Jeremy Horowitz helped create the marketing engine behind Lumee, the selfie phone cases made famous by the Kardashians. He now helps growing eCommerce brands create 6 figure + product launches. He also builds what he calls “replenishment engines” - a concept that was new to me but that I absolutely love. Interested in doing $100,000+ in sales in 24 hours on a new product launch? Want to know the secrets of building huge demand, selling out of products, and generating real urgency like Supreme, Jordan and Kylie Cosmetics. Here’s a quick look at what we cover: The difference between a product launch that sells out vs. a “meh” launch How to create a “web” so that your customers are highly engaged and eager to buy How to build anticipation, excitement, and generate huge sales without discounting How to utilize messenger marketing and Facebook private groups Lessons from movie launches Plus more

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Frequently asked about this episode

What does this episode say about product & merchandising?
Implement a multi-channel pre-launch strategy to build significant anticipation and collect customer interest data.
What does this episode say about customer retention?
Design a replenishment engine that leverages automated communication (e.g., SMS, email) based on product consumption rates.
What does this episode say about email & sms?
Utilize post-launch analytics to refine replenishment triggers and personalize reorder reminders for different customer segments.
What does this episode say about dtc strategy?
Focus on delivering exceptional post-purchase experiences to encourage repeat purchases and long-term customer loyalty.
What does this episode say about product & merchandising?
Consider offering subscription models or bundles with replenishment in mind to increase average order value and customer retention.

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