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Episode 115 - How Retail is Shifting Amid COVID-19 with Eamon Kelly of Edgewater Research

eCommerce Evolution · with Eamon Kelly · April 15, 2020 · 34 min

Summary

This episode, recorded amidst the early stages of the COVID-19 pandemic, provides a valuable snapshot of the immediate shifts and challenges faced by the retail sector. Eamon Kelly of Edgewater Research offers insights into how consumer behavior and retail operations were rapidly adapting, crucial for understanding the foundational changes that have shaped today's ecommerce landscape.

Key takeaways

Themes

retail & omnichannelsupply chain & operationsbrand & content

Topics covered

covid-19 impact on retailconsumer behavior shiftsretail category performancesupply chain disruptione-commerce accelerationbrick-and-mortar challenges

Episode description

Supply chain, lock down, store closures, falling ad costs, rising costs of sanitation…just a few of the areas impacting retail and e-commerce right now. In my interview with Eamon Kelly of Edgewater Research, we talk about the following hot topics to recent data points. How ad costs are impacted on Amazon, Facebook and Google during the crisis What categories are seeing spikes vs. dips in sales…there are a few surprising areas here plus some opportunities for companies to pivot. What major retailers like Dick’s sporting goods are seeing How retailers like Chewys are experience both growth and interesting shifts in costs and increased margin pressure How to think about inventory levels with more shopping shifting online

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Understand the immediate impact of the COVID-19 pandemic on consumer spending and retail operations in early 2020.
What does this episode say about supply chain & operations?
Identify which retail categories experienced initial surges and declines due to lockdown measures and shifting consumer priorities.
What does this episode say about brand & content?
Gain perspective on the analyst view of retail resilience and vulnerability during an unprecedented global event.
What does this episode say about retail & omnichannel?
Recognize the acceleration of pre-existing trends like online shopping and localized supply chains in response to crisis.
What does this episode say about retail & omnichannel?
Consider how initial crisis-driven changes foreshadowed long-term structural shifts in retail and e-commerce.

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