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Episode 11 - Uncovering Hidden Profits using Email Marketing & Automated Marketing with Austin Brawner

eCommerce Evolution · with Austin Brawner · April 19, 2017 · 60 min

Summary

This episode, while older, still offers foundational insights into leveraging email marketing and automation to uncover hidden profits. Austin Brawner shares strategies for segmenting audiences, crafting effective automated sequences, and improving customer lifetime value through targeted communication, which remains highly relevant for ecommerce operators seeking to optimize their email channels.

Key takeaways

Themes

email & smscustomer retentionconversion & cro

Topics covered

email automationcustomer segmentationabandoned cart recoverypost-purchase flowsemail marketing strategycustomer lifetime value

Episode description

Today's guest is Austin Brawner. Austin is the host of the Ecommerce Influence podcast and the Chief Fixer at Brand Growth Experts. Austin is a true expert at building marketing automation and triggered email marketing campaigns that deliver results. On this episode we cover some really important topics including: 3 metrics to help you turn interested visitors into loyal customers The difference between automated marketing and traditional email marketing The top triggered email sequences every eCommerce store owner needs Identifying and targeting the top 20% of your top 20% (your whales) Customer life cycle marketing Top email mistakes & much more!

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Frequently asked about this episode

What does this episode say about email & sms?
Implement essential email automation sequences like welcome series, abandoned cart reminders, and post-purchase follow-ups to engage customers at critical touchpoints.
What does this episode say about customer retention?
Segment your email list based on customer behavior and purchase history to deliver more personalized and relevant content, increasing engagement and conversions.
What does this episode say about conversion & cro?
Focus on the long-term value of email marketing by nurturing customer relationships and driving repeat purchases through automated flows, rather than solely transactional blasts.
What does this episode say about email & sms?
Analyze email performance metrics beyond open rates, focusing on conversion rates and revenue generated from different segments and campaigns.
What does this episode say about email & sms?
Consider using a dedicated email marketing platform with robust automation features to streamline your efforts and maximize efficiency.

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