This episode critically reviews 2020 retail and e-commerce predictions before forecasting 2021 trends. It offers crucial foresight into the evolving landscape of online retail, physical store dynamics, and emerging technologies, providing a strategic advantage for operators planning their next moves. Entrepreneurs will gain insights into potential market shifts, competitive threats, and growth opportunities.
Key takeaways
The
"year of returns" concept is gaining traction, indicating a growing focus on reverse logistics and customer retention strategies.
Google is becoming an increasingly aggressive player in the e-commerce space, signaling a necessary re-evaluation of marketing and sales strategies to include Google Shopping and other platforms.
Installment payment solutions like Affirm and Afterpay are experiencing significant growth and IPOs, suggesting that integrating these options can boost conversion rates and customer satisfaction.
The continued "Mallageddon" and closure of thousands of physical stores emphasize the need for e-commerce businesses to capitalize on the shift to online shopping and consider omnichannel strategies strategically.
Made-to-order apparel businesses are projected to exceed $100M, highlighting a niche yet lucrative opportunity for brands looking to differentiate and reduce inventory risk.
EP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – "happy returns" – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…) Score 3/5 Jason Walmart – growth slows due to completion of grocery build out. Marc Lore leaves Walmart. No on growth, yes on Marc Lore (0.5) Amazon – Opens affordable grocery concept. Digital grocery wars heat up. Yes Owned brands continue to grow. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Yes Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO's) Digital in-store heats up, QR codes make a comeback Yes Score 4.5/5 2021 Predictions Jason: Made to Order apparel business > 9 figures Retailer offers viable health alt insurance option to consumers Grocery E-Com > 10% someone deploys(not pilots) MFC Amazon Shopify Competitor (shipping solution) <li ar
What does this episode say about retail & omnichannel?
The
What does this episode say about supply chain & operations?
"year of returns" concept is gaining traction, indicating a growing focus on reverse logistics and customer retention strategies.
What does this episode say about finance & fundraising?
Google is becoming an increasingly aggressive player in the e-commerce space, signaling a necessary re-evaluation of marketing and sales strategies to include Google Shopping and other platforms.
What does this episode say about ai & automation?
Installment payment solutions like Affirm and Afterpay are experiencing significant growth and IPOs, suggesting that integrating these options can boost conversion rates and customer satisfaction.
What does this episode say about retail & omnichannel?
The continued "Mallageddon" and closure of thousands of physical stores emphasize the need for e-commerce businesses to capitalize on the shift to online shopping and consider omnichannel strategies strategically.
