This episode dissects the critical e-commerce logistics crunch of mid-2020, offering valuable insights into how major players like Amazon, UPS, and FedEx are adapting. It highlights strategic shifts in their operations, changes to key retail events like Prime Day, and the burgeoning role of innovative retail technologies. Operators will learn about the evolving landscape of shipping, fulfillment, and market dynamics impacting their businesses.
Key takeaways
Amazon's aggressive expansion of its air cargo fleet (targeting 200 planes) signals a long-term play to control more of its logistics, impacting delivery speeds and capacity for all e-commerce businesses.
UPS and FedEx are implementing surcharges due to increased e-commerce volume, directly impacting shipping costs for online retailers. Merchants should factor these into their pricing and fulfillment strategies.
The strategic shift of Prime Day to September and the introduction of summer sales by Amazon can alter traditional e-commerce seasonality, requiring brands to adjust their promotional calendars accordingly.
Lowe's 80% e-commerce growth, alongside 11.2% in-store growth, demonstrates the importance of a robust omnichannel strategy, even for traditionally brick-and-mortar retailers, to capture evolving consumer behavior.
Innovative retail tech like Gucci’s personalized video shopper and Instacart Media Network highlight the growing importance of personalized customer experiences and diversified advertising channels for online brands.
EP221 - E-Commerce Logistics Crunch Episode 221 covers recent news including logistics moves from UPS, FedEx, and Amazon. Past Events Jason NRF Interview Leaders of Change Interview Upcoming Events NRF Global Trends from the Reopening of Stores June 8th, 11am ET. Hear from retail industry leaders Jason Goldberg, chief commerce officer of Publicis, and Sucharita Kodali, VP and principal analyst at Forrester, on what retailers are seeing as their global stores reopen post-COVID-19 Amazon News Amazon adds 12 new planes (now has 80 on it's way to 200). Prime day moved to September, Summer Sales June 22nd. Amazon Grocery Store coming to Chicago Lowes- Same store sales up 11.2%, e-commerce up 80% Other News Gucci – Personalized Video Shopper UPS/FedEx – Surcharges Kylie Jenner – Inflated revenue ($177 million last year) Instacart Media Network Target Instagram Checkout Shopify Marketcap $90B, IBM $114B Lickable Screen – Norimaki Synthesizer Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 221 of the Jason & Scot show was recorded live on Wednesday, June 3rd, 2020. http://jasonandscot.com Join your hosts J
What does this episode say about supply chain & operations?
Amazon's aggressive expansion of its air cargo fleet (targeting 200 planes) signals a long-term play to control more of its logistics, impacting delivery speeds and capacity for all e-commerce businesses.
What does this episode say about amazon & marketplaces?
UPS and FedEx are implementing surcharges due to increased e-commerce volume, directly impacting shipping costs for online retailers. Merchants should factor these into their pricing and fulfillment strategies.
What does this episode say about retail & omnichannel?
The strategic shift of Prime Day to September and the introduction of summer sales by Amazon can alter traditional e-commerce seasonality, requiring brands to adjust their promotional calendars accordingly.
What does this episode say about shopify & ecommerce platforms?
Lowe's 80% e-commerce growth, alongside 11.2% in-store growth, demonstrates the importance of a robust omnichannel strategy, even for traditionally brick-and-mortar retailers, to capture evolving consumer behavior.
What does this episode say about supply chain & operations?
Innovative retail tech like Gucci’s personalized video shopper and Instacart Media Network highlight the growing importance of personalized customer experiences and diversified advertising channels for online brands.
