Jason and Scot recap their NYC holiday store visits, highlighting 33 new or updated retail concepts, including favorites like Nike, Dyson, Allbirds, and Amazon 4-Star. They also cover recent Amazon news, focusing on delivery networks, extended shipping windows, and the expansion of Amazon Go stores. This episode offers valuable insights into current retail trends, consumer behavior, and Amazon's evolving strategies for both online and physical retail.
Key takeaways
Analyze current retail strategies by physically visiting stores; Jason's NYC retail map is a great template for competitive analysis.
Evaluate the customer experience of both successful and disappointing retail concepts to understand what resonates and what falls flat with modern consumers.
Stay informed on Amazon's logistical and operational advancements, particularly their last-mile delivery innovations like the 1099 network and air hubs, to benchmark and adapt your own shipping strategies.
Understand Amazon's profitability focus and 'CRAPfest' strategy to better position your direct-to-consumer brand's product catalog and pricing.
Explore the implications of Amazon Go's expansion into new venues like airports, and consider how friction-less retail experiences could be integrated into your own omnichannel strategy.
For D2C brands expanding to brick-and-mortar, meticulously plan the in-store experience. Even established brands like Apple and Away can disappoint if the physical presence doesn't match brand expectation.
EP158 - NYC Holiday Store Visits We're in the peak of the holiday season, which means Jason is going to be visiting stores. This year he went to NYC and visited 33 new or updated store concepts. If you'd like to follow the tour yourself, here the Retailgeek NYC Retail Map. Some favorites this year included: Nike Dyson Allbirds Amazon 4 Star Casper Covergirl FAO Schwarz Glossier Google Hardware Macy's (especially the B8ta shop-in-shop) Showfields Some disappointments included: Restoration Hardware Saks Apple Away Amazon News Bloomberg article had a great piece about the 1099 amazon delivery network Amazon extended delivery window Amazon new air hub in DFW WSJ article on CRAPfest Amazon Go in airp
What does this episode say about retail & omnichannel?
Analyze current retail strategies by physically visiting stores; Jason's NYC retail map is a great template for competitive analysis.
What does this episode say about amazon & marketplaces?
Evaluate the customer experience of both successful and disappointing retail concepts to understand what resonates and what falls flat with modern consumers.
What does this episode say about supply chain & operations?
Stay informed on Amazon's logistical and operational advancements, particularly their last-mile delivery innovations like the 1099 network and air hubs, to benchmark and adapt your own shipping strategies.
What does this episode say about dtc strategy?
Understand Amazon's profitability focus and 'CRAPfest' strategy to better position your direct-to-consumer brand's product catalog and pricing.
What does this episode say about retail & omnichannel?
Explore the implications of Amazon Go's expansion into new venues like airports, and consider how friction-less retail experiences could be integrated into your own omnichannel strategy.
