Sarika Puri, Dell's Head of Digital Transformation, shares Dell's extensive journey in modernizing operations, enhancing customer experiences, and driving growth through technology. She discusses the organizational, cultural, and technological investments required for large-scale digital transformation within a global tech giant. This episode provides valuable insights into overcoming challenges like legacy systems and fostering innovation.
Key takeaways
Embrace digital transformation as a continuous journey, not a one-time project, focusing on ongoing modernization of operations and customer experiences.
Prioritize cultural shifts and organizational adaptations to ensure successful adoption of new technologies and digital strategies.
Leverage data analytics and cloud computing as foundational elements for optimizing processes and informing strategic decisions.
Address the challenges of legacy systems head-on by developing clear strategies for integration or migration to modern platforms.
Foster a culture of innovation and agility within the organization to adapt quickly to evolving market demands and technological advancements.
EP143 - Dell head of digital transformation Sarika Puri Sarika Puri is a Senior Director and Head of Digital Transformation Acceleration Organization at Dell Technologies. In this interview, we cover Sarika's background and discuss Dell Technologies journey to digital transformation. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 143 of the Jason & Scot show was recorded on Tuesday, August 7th from the eTail East tradeshow in Boston. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
What does this episode say about founder & leadership?
Embrace digital transformation as a continuous journey, not a one-time project, focusing on ongoing modernization of operations and customer experiences.
What does this episode say about retail & omnichannel?
Prioritize cultural shifts and organizational adaptations to ensure successful adoption of new technologies and digital strategies.
What does this episode say about supply chain & operations?
Leverage data analytics and cloud computing as foundational elements for optimizing processes and informing strategic decisions.
What does this episode say about ai & automation?
Address the challenges of legacy systems head-on by developing clear strategies for integration or migration to modern platforms.
What does this episode say about founder & leadership?
Foster a culture of innovation and agility within the organization to adapt quickly to evolving market demands and technological advancements.
