This episode, featuring PwC partners Steven Barr and Byron Carlock, offers a valuable look into the 2017 US retail market, analyzing the "Mallageddon" phenomenon and the evolving role of omnichannel strategies. Ecommerce operators will gain insights into the retail landscape five years ago, providing a foundational understanding for current strategic planning regarding physical and digital integration, and the pervasive impact of Amazon.
Key takeaways
Physical retail needs to adapt beyond just transactions, focusing on experiential value to counteract the "Mallageddon" trend.
Omnichannel strategies are critical for retailers to integrate online and offline customer journeys effectively, moving beyond siloed channels.
Amazon's influence extends across all retail sectors, necessitating a strategic response from traditional retailers and emerging e-commerce businesses alike.
Mobile is a foundational technology driving shifts in both online and in-store consumer behavior, demanding mobile-first approaches in retail strategy.
Grocery is a key battleground illustrating the rapid changes in consumer expectations and supply chain innovations within retail.
EP088 - PwC Partners Steven Barr and Byron Carlock Steve Barr (@Steven_J_Barr) is a partner in the Consumer Markets practice at PwC, and sits on the NRF Board of Trustees. Byron Carlock is a partner who leads the Real Estate practice at PwC. We sat down with Steve and Byron to talk about the current state of the US retail market and what the future may look like. In this interview, we discuss, Mallageddon, Omnichannel, Grocery, Mobile, and of course Amazon. PwC Consumer Markets Homepage PwC Real Estate Homepage Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 88 of the Jason & Scot show was recorded on Thursday, June 15, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
What does this episode say about retail & omnichannel?
Physical retail needs to adapt beyond just transactions, focusing on experiential value to counteract the "Mallageddon" trend.
What does this episode say about amazon & marketplaces?
Omnichannel strategies are critical for retailers to integrate online and offline customer journeys effectively, moving beyond siloed channels.
What does this episode say about retail & omnichannel?
Amazon's influence extends across all retail sectors, necessitating a strategic response from traditional retailers and emerging e-commerce businesses alike.
What does this episode say about retail & omnichannel?
Mobile is a foundational technology driving shifts in both online and in-store consumer behavior, demanding mobile-first approaches in retail strategy.
What does this episode say about retail & omnichannel?
Grocery is a key battleground illustrating the rapid changes in consumer expectations and supply chain innovations within retail.
