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EP023 - Abercrombie and Fitch, Billy May SVP Digital & E-Commerce

The Jason & Scot Show · with Billy May · April 20, 2016 · 57 min

Summary

This episode offers a deep dive into how a legacy brand like Abercrombie & Fitch navigates the complexities of digital transformation. Billy May, SVP Digital & E-Commerce, sheds light on balancing brand identity with commercial goals, optimizing mobile and omnichannel strategies, and approaching international expansion. It provides a valuable look at strategic digital implementation for established retailers.

Key takeaways

Themes

retail & omnichanneldtc strategybrand & content

Topics covered

digital transformationomnichannel strategymobile commerceinternational e-commercesocial media roibrand identity vs. sales

Episode description

EP023 - Billy May SVP Digital & E-Commerce at Abercrombie and Fitch A weekly podcast with the latest e-commerce news and events. Episode 23 is an interview with Billy May, Senior Vice President and General Manager of Digital, eCommerce, and Corporate Development at Abercrombie and Fitch. Billy is a 4th generation retailer and a pioneer in retail digital transformation. Today he is responsible for digital and e-commerce for one of the worlds most recognized brands. Our conversation covers a wide range of topics including: Billy's career matriculation, and current responsibilities Some of the key strategic initiatives that A&F is focused on What some of the key challenges and opportunities that brands face today How A&F balances the healthy tension of brand goals and commerce goals A&F Mobile strategy and philosophy How A&F things about omni-channel International Expansion Social strategy and perspective on ROI Episode 23 of the Jason & Scot show was recorded on Tuesday, April 19th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Understand how to balance brand identity with direct sales objectives in a digital-first environment.
What does this episode say about dtc strategy?
Learn strategies for integrating online and offline experiences to create a seamless omnichannel customer journey.
What does this episode say about brand & content?
Gain insights into the strategic considerations for international e-commerce expansion for a global brand.
What does this episode say about retail & omnichannel?
Explore how a large retailer approaches mobile commerce strategies and philosophy.
What does this episode say about retail & omnichannel?
Discuss methods for leveraging social media for brand building while also measuring its return on investment.

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