2X eCommerce Podcast artwork

EP 74: EVELO Sell Innovative Electric Bikes Direct to Consumer (D2C) w/ Boris Mordkovich

2X eCommerce Podcast · with Boris Mordkovich · April 26, 2016 · 57 min

Summary

EVELO's success in the D2C electric bike market offers a blueprint for brands looking to disrupt industries. This episode reveals how innovation, a customer-obsessed approach, and strategic content marketing can drive significant growth and secure funding, even for high-ticket products. Learn to leverage your customer base for powerful referral programs and optimize your sales funnel for D2C success.

Key takeaways

Themes

content marketingcustomer engagementdirect-to-consumer (d2c) strategyfunding & investment

Topics covered

brand innovationcustomer affiliate programscustomer experience in d2cd2c sales funnel optimizationelectric bike market disruptionhigh-ticket product marketingproduct information management (pim)salsify platform advantagesseedinvest funding

Episode description

As you are aware - I LOVE the concept of selling direct to consumer and owning a brand in general as against selling a range of other manufacturers’ brands. I especially LOVE direct to consumer product businesses when they go against the grain to disrupt an entire industry. my guest on today’s show has done exactly that with his electric bike company he co-founded with his brother called EVELO. it is a customer-obsessed at the same time innovative electric bike company   On this episode, Boris shares how his company recently raised $750,000 from actual investors on seedinvest.com and not kickstarter or indiegogo their sales funnel why content marketing is synonymous to education (especially for high ticket products) how they use their customers as affiliates in a clever ‘ambassador referral program’ they developed and his view on why direct to consumer businesses should be 50% innovation and 50% customer experience Read the show notes for this episode on http://2xecommerce.com/podcast/ep74/    Message from Our Sponsors: This episode is brought to you by Salsify. As an online retailer or supplier, you are well aware that ACCURATE PRODUCT CONTENT drives more sales... However, as your store starts to scale the harsh reality is that maintaining product description content becomes more and more of a challenge to ecommerce teams. Enter Salsify... Salsify is a SaaS based product content management platform built specifically for online retailers and brand owners. I recently took Salsify on a test drive and here are the glaring advantages etailers stand to gain: - Your entire product catalog can be accessed by any department in a centralised hub, - There’s a workflow setup that ensures no fields go amiss when product data is published to multiple channels such as Amazon, your Google Merchant account or just directly to your ecommerce store - Salsify tells you when it spots missing critical fields across your product catalog It is really a modern, flexible and robust pr

Frequently asked about this episode

What does this episode say about content marketing?
Implement an 'ambassador referral program' by leveraging satisfied customers as affiliates to drive new sales and build brand advocacy.
What does this episode say about customer engagement?
Prioritize content marketing as an educational tool, especially for high-ticket items, to inform potential buyers and nurture them through the sales funnel.
What does this episode say about direct-to-consumer (d2c) strategy?
Focus equally on product innovation and customer experience (50/50 split) to build a sustainable and disruptive D2C business.
What does this episode say about funding & investment?
Explore alternative funding platforms like SeedInvest for capital raising, moving beyond traditional crowdfunding like Kickstarter or Indiegogo.
What does this episode say about content marketing?
Optimize product content management with a centralized system to ensure accuracy across all channels (Amazon, Google Merchant, owned storefronts) and streamline workflows as your product catalog scales.

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