2X eCommerce Podcast artwork

EP 30: What Kind of Ecommerce Business Are You Building?

2X eCommerce Podcast · July 30, 2015 · 11 min

Summary

This episode cuts through the noise by directly addressing the fundamental choice every ecommerce entrepreneur faces: curator or direct-to-consumer. It highlights the critical trade-offs in margins, market dominance, and operational complexity for each model, providing a clear framework for strategic decision-making in your ecommerce venture.

Key takeaways

Themes

brand differentiationdirect-to-consumer strategyecommerce business modelsprofitability & margins

Topics covered

amazon competitioncrowdfunding for d2ccurated ecommercecustomer service in ecommerced2c business modelniche specializationvalue chain control

Episode description

There are two major routes in the business of online retail, you either: Sell products from a range of brands and in other words ‘curate’ a range and offering of products for your target market. You’d most likely be a specialist i.e. like a store selling only high end headphones, or wooden floors or affordable leather goods. Margins are typically slim in this instance and you’d find that Amazon dominates a significant number of verticals. You need to dig deep to position your store as a specialist store with a deep offering and brilliant customer service. Design, invent, develop, manufacture and sell ‘direct-to-consumer’ (D2C) - a tough slug as you might need to constantly refresh and update your offering. You’d most likely need to seek partner manufacturers, designers, etc. The difficult part is taking your product to market. If you have a look at the products on Kickstarter or Indiegogo, you’d find that they are all D2C businesses attempting to use crowdfunding to lunch their businesses. Because you control the entire value chain, margins are a whole lot wider here.

Frequently asked about this episode

What does this episode say about brand differentiation?
If curating, specialize deeply to differentiate from Amazon's dominance. Niche focus (e.g., high-end headphones, wooden floors) and exceptional customer service are paramount to survival and success.
What does this episode say about direct-to-consumer strategy?
D2C offers significantly wider margins due to control over the entire value chain, but demands constant product innovation and strategic partnerships for manufacturing and design.
What does this episode say about ecommerce business models?
Crowdfunding platforms like Kickstarter and Indiegogo are primarily utilized by D2C businesses to launch and validate their products, serving as a viable go-to-market strategy for innovative offerings.
What does this episode say about profitability & margins?
Successfully positioning your curated store as a specialist with a deep offering requires extensive market research and a commitment to understanding and serving a specific target demographic exceptionally well.

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