The EcomCrew Ecommerce Podcast artwork

E569: How to Access the New Amazon Dashboard, Get 1-on-1 Seller Support & More (Accelerate Recap)

The EcomCrew Ecommerce Podcast · September 23, 2024 · 19 min

Summary

This episode recaps Amazon Accelerate 2024, focusing on critical announcements for e-commerce sellers. It details the new Amazon seller dashboard with enhanced analytics, improved seller support including live chat and one-on-one assistance, and Amazon's strategic push to own the entire supply chain. Sellers will learn how to leverage these updates, understand the implications of 'Buy with Prime,' and navigate Amazon's evolving ecosystem.

Key takeaways

Themes

amazon & marketplacessupply chain & operationsanalytics & attributionfounder & leadership

Topics covered

amazon accelerate 2024 recapnew amazon seller dashboardamazon seller support improvementsamazon supply chain strategybuy with prime implicationse-commerce conversion ratesseller skepticism amazon announcements

Episode description

In this episode, Dave recaps Amazon Accelerate 2024, highlighting some announcements that sellers should know about, and some developments that impact e-commerce sellers.  Amazon Accelerate 2024 has just wrapped up this year, and there's been a few announcements that Amazon revealed that may or may not pass the smell test.   In the online event, Amazon announced a range of new programs and services to help brands build relationships with third party sellers and increase their sales and profitability. Apart from the announcements, Amazon is also making a big push to being a part of the entire supply chain process - from logistics to delivery.  The Big Takeaways of Today's Episode Amazon Accelerate is the biggest event of the year for Amazon with over 4,000 live attendees and 450,000 virtual views. Amazon receives over 125 million product reviews annually. Same-day or next-day delivery 2x conversion rates. A new seller dashboard is available and offers better analytics for sellers. Live chat support is now available for all cases. One-on-one assistance is also now available for sellers. Amazon is starting to focus on owning the entire supply chain process - from logistics to delivery.  Buy with Prime aims to capture off-Amazon sales. Amazon Accelerate Episode Timestamps 00:00 - Overview of Amazon Accelerate 01:17 - Key Statistics and Announcements 04:40 - Positive Developments for Sellers 11:44 - Skepticism Towards Amazon's Announcements 16:27 - Amazon's Supply Chain Strategy As always, if you have any questions or anything that you need help with, reach out to us at support@ecomcrew.com if you're interested.  Don't forget to leave us a <a href= "https://podcasts.apple.co

Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Utilize the new Amazon seller dashboard for better analytics and insights into your product performance and customer behavior.
What does this episode say about supply chain & operations?
Leverage Amazon's enhanced seller support, including new live chat and one-on-one assistance, to resolve issues more efficiently.
What does this episode say about analytics & attribution?
Understand the implications of 'Buy with Prime' as Amazon expands its reach to off-platform sales, and consider how this might integrate with your DTC strategy.
What does this episode say about founder & leadership?
Recognize Amazon's increasing control over the entire supply chain, from logistics to delivery, and evaluate its impact on your operational costs and fulfillment strategies.
What does this episode say about amazon & marketplaces?
Note that same-day or next-day delivery can double conversion rates, highlighting the importance of optimizing your fulfillment to meet customer expectations.

Listen