The EcomCrew Ecommerce Podcast artwork

E518: How To Get Amazon To Reimburse You For Losing Inventory

The EcomCrew Ecommerce Podcast · with Yoni Mazor · September 18, 2023 · 31 min

Summary

This episode is a must-listen for Amazon FBA sellers, revealing how frequently Amazon misplaces or damages inventory and underscoring the critical need for proactive reimbursement claims. It highlights that a significant percentage of sellers are losing potential profits by not utilizing reimbursement services. Learn how to identify Amazon’s common errors and implement strategies to recover lost revenue, turning overlooked discrepancies into significant profit gains.

Key takeaways

Themes

amazon & marketplacessupply chain & operationsanalytics & attribution

Topics covered

amazon fba reimbursementslost fba inventory claimsdamaged fba inventory claimsfba size tier reclassificationinventory auditing for amazon sellersthird-party fba reimbursement services

Episode description

Did you know that you're entitled to reimbursements from Amazon for lost / damaged inventory within Amazon FBA? Mike and Yoni, the CGO of GETIDA, discuss everything you need to know about reimbursements and auditing. Check out GETIDA with our affiliate link! According to last year's Software Poll, a whopping 37% of sellers are NOT using a reimbursement service of any kind. As Yoni mentions in today's episode, that is not only a significant loss in cost, but also a loss in potential profit margins that you could have gained. Yoni Mazor is today's guest, and the CGO of GETIDA, one of the biggest companies out there specializing in Auditing and Reimbursements for Amazon Sellers. We talk about the common mistakes that Amazon makes, how you can claim reimbursements from Amazon for free, and the amount of inventory lost in Amazon FBA on today's episode. If you've ever been reclassified into a different FBA size tier, (which is extremely common) then this episode is definitely for you. Here are some chapter markers: 0:00 - Introduction 1:02 - Amazon Is Stealing Money From You 2:57 - Why Amazon Is Better Than Other Marketplaces with Reimbursements 4:13 - "What is Amazon infamous for, and what can you do about it?" 5:50 - "What Percentage of Shipments Are Lost?" 9:07 - How To Claim Reimbursements From Amazon and Make Money 11:55 - GETIDA: Pricing, ROI and Return of Frustration 18:12 - Mike's Latest Inventory Issue 20:16 - "What Else Can You Get Reimbursed For?" 25:08 - Why Reimbursement Services Are Worth It 26:31 - Where did GETIDA's name come from? If anything, I'd like for you to walk away with the fact that having a reimbursement service is no longer optional, and that you're leaving money on the table if not. If you're interested

Related episodes

Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Regularly audit your Amazon FBA inventory records to identify discrepancies such as lost or damaged items, and incorrect FBA size tier reclassifications. Don't assume Amazon's records are always accurate.
What does this episode say about supply chain & operations?
Utilize specialized FBA reimbursement services, as a substantial percentage of sellers are leaving money on the table by not pursuing claims. These services can navigate the complex claims process and maximize your reimbursements.
What does this episode say about analytics & attribution?
Understand that you are entitled to compensation for Amazon-caused inventory issues. Proactively claiming these reimbursements can significantly impact your profit margins and overall business profitability.
What does this episode say about amazon & marketplaces?
Familiarize yourself with the various types of inventory issues eligible for reimbursement beyond just lost or damaged items, such as incorrect FBA size tier classifications, to ensure you are recovering all entitled funds.

Listen