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E458: Analyzing Our 2022 Amazon Consumer Behavior Survey

The EcomCrew Ecommerce Podcast · with _name=None, host_name= · July 11, 2022 · 34 min

Summary

This episode dives into the results of a 2022 Amazon Consumer Behavior Survey, revealing crucial data on how Amazon shoppers make purchasing decisions. E-commerce operators will gain actionable insights on factors like the influence of star ratings vs. review quantity, the impact of reviews and badges, and identifying key shopping periods to optimize their Amazon strategies and better connect with their target audience.

Key takeaways

Themes

amazon & marketplacesconversion & croanalytics & attribution

Topics covered

amazon consumer behavior surveypurchase decision factors amazonstar ratings vs number of reviewsimpact of reviews on salesamazon badges influencekey amazon buying holidays

Episode description

The results are in! In this episode, Mike and Dave unpack their recently concluded Amazon Consumer Behavior survey, which includes a shocker you'll want to know. Over the past few months, we've been working on a survey to pick the brain of today's Amazon consumer a little bit – to better understand their purchasing habits. What pushes a consumer to check out an item? Which matters more: star rating or number of reviews? With the findings, we hope sellers can leverage them to improve their strategies. We also found out something that we've somewhat always suspected. You'll want to stick around till the end. It's quite the bombshell. But don't skip! These are the highlights from this episode: Timestamps: Intro - 0:00 The most important buying holiday - 3:45 The deciding factor to make a purchase - 7:50 Good star rating vs number of reviews - 10:12 The impact of reviews - 13:40 Do badges matter? - 18:20 <span style= "font

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
A higher number of reviews can be more influential than a perfect 5-star rating; prioritize accumulating reviews even if initial ratings are slightly lower.
What does this episode say about conversion & cro?
While badges like "Amazon's Choice" can provide a slight edge, they are not a primary purchase driver; focus on fundamental product listing optimization first.
What does this episode say about analytics & attribution?
The "most important buying holiday" might not be what you expect; understand consumer behavior around specific shopping periods to tailor your promotional efforts effectively.
What does this episode say about amazon & marketplaces?
The "deciding factor" for an Amazon purchase often goes beyond product features; understand the underlying psychological triggers that convert browsers into buyers.
What does this episode say about amazon & marketplaces?
Leverage the "shocker" survey result to rethink your Amazon advertising and listing strategies, as it reveals a significant consumer behavioral pattern that most sellers overlook.

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