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E431: Struggles of Running an E-Commerce Business Amid A Pandemic

The EcomCrew Ecommerce Podcast · with Viktor Morosov · January 31, 2022 · 41 min

Summary

This episode offers an unvarnished look into the real-world struggles and triumphs of scaling an ecommerce business amidst the chaos of a global pandemic. Discover how WallCharmers navigated critical decisions around logistics, inventory, and the move from side-hustle to full-time venture, providing crucial lessons for any ecommerce operator facing unpredictable market conditions.

Key takeaways

Themes

founder & leadershipsupply chain & operationsshopify & ecommerce platforms

Topics covered

pandemic business challengesecommerce logisticsinventory management3pl vs in-house warehousingentrepreneurial journeyscaling an ecommerce business

Episode description

WallCharmers co-owner Viktor Morosov talks about how his company has grown and evolved since quitting his office job, and the struggles he encountered during the pandemic. Juggling a nine-to-five job and an e-commerce start-up is no easy feat and is certainly an exhausting set-up to maintain. So when Wall Charmers' numbers hit an all-time high in April 2021, Viktor and his business partner Lance took a leap of faith, resigned from their main jobs and decided to run their e-commerce baby full time. Growing their company during the Covid crisis–what with all the delays and restrictions–proved to be a challenge. But Viktor took everything in stride, gaining invaluable lessons and experiences along the way. Timestamps: Mike and Viktor's first meeting during the EcomCrew roadshow in 2019 - 0:33 How Wall Charmers has evolved since then - 2:57 Maintaining a warehouse versus tapping 3PL - 6:00 Decision fatigue and the importance of the 'less is more' approach - 8:45 Challenges in logistics and inventory during Covid era - 11:45 Viktor quitting his job to focus on Wall Charmers - 17:05 Taking the time

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Frequently asked about this episode

What does this episode say about founder & leadership?
Assess the true cost and flexibility of in-house warehousing versus 3PL, particularly in times of supply chain volatility.
What does this episode say about supply chain & operations?
Embrace a 'less is more' approach to operations to combat decision fatigue and maintain efficiency as your business scales.
What does this episode say about shopify & ecommerce platforms?
Develop robust strategies for inventory and logistics management that account for potential global disruptions and shipping delays.
What does this episode say about founder & leadership?
Recognize that significant business growth may necessitate a full-time commitment, requiring strategic planning for the transition from a side hustle.

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