This episode offers an unvarnished look into the real-world struggles and triumphs of scaling an ecommerce business amidst the chaos of a global pandemic. Discover how WallCharmers navigated critical decisions around logistics, inventory, and the move from side-hustle to full-time venture, providing crucial lessons for any ecommerce operator facing unpredictable market conditions.
Key takeaways
Assess the true cost and flexibility of in-house warehousing versus 3PL, particularly in times of supply chain volatility.
Embrace a 'less is more' approach to operations to combat decision fatigue and maintain efficiency as your business scales.
Develop robust strategies for inventory and logistics management that account for potential global disruptions and shipping delays.
Recognize that significant business growth may necessitate a full-time commitment, requiring strategic planning for the transition from a side hustle.
WallCharmers co-owner Viktor Morosov talks about how his company has grown and evolved since quitting his office job, and the struggles he encountered during the pandemic. Juggling a nine-to-five job and an e-commerce start-up is no easy feat and is certainly an exhausting set-up to maintain. So when Wall Charmers' numbers hit an all-time high in April 2021, Viktor and his business partner Lance took a leap of faith, resigned from their main jobs and decided to run their e-commerce baby full time. Growing their company during the Covid crisis–what with all the delays and restrictions–proved to be a challenge. But Viktor took everything in stride, gaining invaluable lessons and experiences along the way. Timestamps: Mike and Viktor's first meeting during the EcomCrew roadshow in 2019 - 0:33 How Wall Charmers has evolved since then - 2:57 Maintaining a warehouse versus tapping 3PL - 6:00 Decision fatigue and the importance of the 'less is more' approach - 8:45 Challenges in logistics and inventory during Covid era - 11:45 Viktor quitting his job to focus on Wall Charmers - 17:05 Taking the time