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E399: Breathing New Life into Products through Customisation [Under the Hood with Dalit Sorokin]

The EcomCrew Ecommerce Podcast · with Dalit Sorokin · July 29, 2021 · 52 min

Summary

This episode tackles the critical challenge for ecommerce operators: differentiating commodity products in a crowded market. It offers actionable strategies for leveraging product customization, specifically personalized stickers, to significantly increase Average Order Value (AOV) and generate new leads. The discussion also guides new entrepreneurs through their first paid advertising campaigns and initial product development struggles, providing a roadmap for sustainable growth.

Key takeaways

Themes

product & merchandisingpaid acquisitiondtc strategyconversion & cro

Topics covered

product customizationdifferentiating commodity productsincreasing average order value (aov)lead generation strategiesfirst-time paid ad campaignsinstructional video adsprivate label product developmentecommerce differentiation

Episode description

When you're selling another person's product, it's hard to find ways to differentiate yourself from other sellers, and you'll be forced to make some hard decisions sooner or later. How can you prevent others from eating into your revenue, especially when you sell the same products? Should you break free from the mould and create your own product? Is it better to keep the warehouse or to let it go? Questions like these are not uncommon with ecommerce sellers, but that's what our Under the Hood segment is for. In today's episode, we're doing an Under the Hood session with Dalit Sorokin who I met way back in Steve Chou's Seller Summit years ago. We'll be talking about the value of customisation and how it can breathe new life into your products, using paid advertisement for the first time, and struggling with your very first product during development. I'll also be sharing my strategies for leveraging paid advertisement, how Dalit can use personalised stickers to increase Average Order Value, and to increase leads, plus, I'll be answering some of Dawn's burning questions that you might also be itching to ask yourself. Timestamps: Revisiting how Dalit and I first met - 3:17 Leveraging the value of customisation in her products through stickers - 9:27 How to approach paid advertisement for the first time - 20:42 Using instructional videos for video ads - 33:05 Possible solutio

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Frequently asked about this episode

What does this episode say about product & merchandising?
Implement product customization, like personalized stickers, to elevate Average Order Value and create unique selling propositions against competitors.
What does this episode say about paid acquisition?
Learn how to strategically launch and manage your first paid advertisement campaigns, focusing on effective ad creative such as instructional videos to maximize impact.
What does this episode say about dtc strategy?
Evaluate the benefits of developing proprietary products versus reselling, and understand how to navigate initial product development hurdles.
What does this episode say about conversion & cro?
Use personalized elements not just for product enhancement but as a lead magnet, collecting valuable customer data for future marketing efforts.
What does this episode say about product & merchandising?
Consider instructional video ads to clearly demonstrate product benefits and differentiate your offering in paid advertising channels.

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