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E331: Starting Out in Ecommerce with the Founders of Kindred Bravely

The EcomCrew Ecommerce Podcast · with Deeanne Akerson and Garret Akerson · September 7, 2020 · 40 min

Summary

This episode recounts the entrepreneurial journey of Kindred Bravely founders, Deeanne and Garret Akerson, from identifying a niche for comfortable maternity wear to scaling a successful e-commerce brand. It highlights their strategies for product development based on customer feedback, outmaneuvering established competitors, and building a passionate team, offering a candid look at the challenges and triumphs of growing an online business from the ground up.

Key takeaways

Themes

founder & leadershipproduct & merchandisingdtc strategy

Topics covered

niche market identificationproduct development from customer feedbackcompetitive strategystartup challengesteam building

Episode description

Welcome to E331 of the EcomCrew Podcast! In this episode, we have a husband-and-wife duo who share their ecommerce journey with us. Deeanne and Garret Akerson had full-time jobs and two small kids when they first recognized the need to make high-quality and comfortable clothing for pregnant and lactating mothers. Born out of the desire to make motherhood easier, they made it their business' mission to provide moms with a great selection of clothes that are both functional and stylish. In this episode, we talk about: How Deeanne and Garret started Kindred Bravely How they dealt with existing brands who offered the same products How they got their first reviews Turning customer suggestions into best selling products Braving the challenges of being new in ecommerce Quitting their jobs to do the business full-time Their secret sauce Hurdling the winters of the business Vanity metrics Employing a team to focus on what they do best Check out Deeanne and Garret's business, Kindred Bravely.<span

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Frequently asked about this episode

What does this episode say about founder & leadership?
Kindred Bravely successfully carved out a niche in a competitive market by focusing on underserved customer needs for quality and comfort in maternity and nursing wear.
What does this episode say about product & merchandising?
The founders leveraged early customer reviews and continuously integrated user feedback into product development, transforming suggestions into best-selling items.
What does this episode say about dtc strategy?
Transitioning from full-time jobs to full-time entrepreneurship requires careful planning and a clear vision, as evidenced by Kindred Bravely's focused approach to growth.
What does this episode say about founder & leadership?
They effectively navigated initial e-commerce challenges and periods of slow growth by staying true to their brand mission and making data-driven decisions that went beyond vanity metrics.
What does this episode say about founder & leadership?
Building a strong, empowered team was crucial for Kindred Bravely, allowing the founders to focus on strategic growth and overcome operational hurdles.

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