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E308: Dealing with the Coronavirus as an Ecommerce Seller

The EcomCrew Ecommerce Podcast · March 30, 2020 · 38 min

Summary

The COVID-19 pandemic significantly disrupted ecommerce supply chains and Amazon's fulfillment. This episode offers ecommerce sellers practical advice on navigating these challenges, including leveraging government assistance and adapting business strategies to maintain operations and leverage financial aid during unforeseen "dry" seasons. It emphasizes that while frustrating, sellers are not alone in facing these disruptions.

Key takeaways

Themes

supply chain & operationsfinance & fundraisingfounder & leadershipamazon & marketplaces

Topics covered

covid-19 impact on ecommercesupply chain disruption strategiesgovernment assistance for small businessesamazon fba changescash flow management in crisiscustomer communication during crisis

Episode description

The Coronavirus is probably one of the biggest topics that everyone's talking about right now, and for good reason. It's affecting everyone's mentality, health, and for us e-commerce sellers, it's attacking our own livelihood. Supply chains in China have been disrupted, Amazon has paused its fulfilment services, slowing down delivery times to a crawl for customers. It's a frustrating time for all, but know that you are not alone. In this episode, Dave and I will be talking about how the Coronavirus has affected us personally and we'll be giving out a few tips on how to keep your business afloat during this unforeseen 'dry' season, including using government assistance and Amazon loans to your advantage. We've actually covered the Coronavirus in an earlier episode where Dave spoke with our friend Cameron Walker, who is also an ecommerce entrepreneur and was in China before this virus became a global pandemic. At that point in time, we didn't really know how big this would get, but it's definitely interesting to hear firsthand of what daily life is line in a city forced into isolation. You can find it here. If there's anything that you need help with, feel free to contact us through email at support@ecomcrew.com. Struggling to keep track of your Amazon business? Learn about the industry standard tool that we use to keep track of all our brands, JungleScout! In this course, Greg and I go over product, keyword AND supplier research for all of those that wish to start entering a new niche, along with so much more. Sign up to learn more. If you think this episode has been useful to you, please take a moment to leave us a review on iTunes. Stay safe out there, and happy selling.

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Frequently asked about this episode

What does this episode say about supply chain & operations?
Actively seek out government assistance programs and Amazon loans to stabilize your business during economic downturns.
What does this episode say about finance & fundraising?
Diversify your supply chain and explore alternative fulfillment methods to mitigate risks from disruptions in key regions like China or changes in Amazon's FBA services.
What does this episode say about founder & leadership?
Proactively communicate with customers about potential shipping delays and product availability to manage expectations and maintain trust.
What does this episode say about amazon & marketplaces?
Utilize tools like JungleScout for in-depth product, keyword, and supplier research to identify new niches and adapt to market changes during uncertainty.
What does this episode say about supply chain & operations?
Prioritize cash flow management and expense control to weather periods of reduced sales or increased costs.

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