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E288: Getting a High-Touch Business Back on the Growth Train

The EcomCrew Ecommerce Podcast · with JP · October 28, 2019 · 46 min

Summary

This episode offers a practical case study for ecommerce operators facing a growth plateau. It details how JP, owner of Pro Teeth Guard, is strategizing to get his 7-figure high-touch business back on track after losing top Google rankings. Key discussions involve diversifying into Amazon, revitalizing SEO, leveraging expert branding, and enhancing customer retention through email to reignite growth.

Key takeaways

Themes

organic & seoamazon & marketplacesbrand & contentcustomer retention

Topics covered

ecommerce growth strategiesbusiness turnaround strategiesseo tacticsamazon marketplace integrationemail marketing for retentionbrand revitalization

Episode description

When you've achieved success as an online entrepreneur, it can be tempting to sit back and take your foot off the pedal. In an industry as dynamic as ecommerce, that isn't really an option. You need to constantly think of ways for your brand to grow and evolve. But what to do when you slip up and lose that top 1 first-page ranking on Google? My friend JP is facing the conundrum of getting a high-touch business out of coasting mode and back into full-on growth mode. He owns and runs Pro Teeth Guard, a 7-figure business that creates custom-fitted professional-quality dental mouth guards for people who have bruxism (teeth grinding). Before going into actual problem-solving mode, here's how JP started with the business (3:58) and how those mouth guards are actually made (5:28). He also shed light on what led to the business's downward curve (9:09) and what his goal is for the business moving forward (11:51). In this episode, we identify key areas he can explore and work on to achieve the goals he has for Pro Teeth Guard. Diversifying into Amazon (13:41) Working on that SEO (17:58) Getting a brand expert onboard (24:12) Leveraging longevity through email (26:13) Increa

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Frequently asked about this episode

What does this episode say about organic & seo?
To combat plateaus, actively diversify sales channels beyond your primary one, such as expanding to Amazon to mitigate reliance on organic search.
What does this episode say about amazon & marketplaces?
Implement a multi-pronged SEO strategy encompassing keyword research, on-page optimization, technical SEO, and link building to recover lost search rankings.
What does this episode say about brand & content?
Invest in professional brand expertise to refine brand identity, messaging, and consistency, especially for high-touch businesses where trust is paramount.
What does this episode say about customer retention?
Develop a robust email marketing strategy focused on segmentation, automation, and valuable content to foster customer loyalty and repeat purchases, extending customer lifetime value.
What does this episode say about organic & seo?
Proactively analyze factors contributing to business decline, such as changes in organic search visibility, to develop targeted revitalization strategies rather than just reacting to symptoms.

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