E256: Terrific 10 - Our Bigger and Better Team in the Philippines

The EcomCrew Ecommerce Podcast · June 11, 2019 · 35 min

Summary

This episode offers a firsthand account of building and nurturing a successful remote team in the Philippines. Learn how to overcome common challenges like time differences and internet limitations to leverage offshore talent effectively. Discover the growth trajectory of a remote team from three to ten full-time employees, and gain insights into fostering dedication and exceeding expectations in global operations.

Key takeaways

• Annual in-person visits are crucial for maintaining strong team cohesion and morale with geographically dispersed teams.
• Remote teams in regions like the Philippines can provide stellar work despite challenges like time differences and internet speeds, becoming a significant asset to brand growth.
• Start small with remote hiring (e.g., three employees) and scale intentionally as your business grows and your understanding of remote management deepens.
• Actively acknowledge and celebrate the contributions of individual remote team members to foster a sense of belonging and motivation.
• Proactively address communication and operational challenges inherent in remote work to ensure consistent output and high performance.

Themes

Topics covered

Episode description

Each year since starting Terran, I make it a point to travel to the Philippines to visit our team there. If you've been following the podcast since day one, you'd have heard me mention Cebu a couple of times. That's where our team is located and every year, I would make the journey to touch base with them in person. Working with employees on the opposite side of the world is challenging. The time difference and slow internet in the Philippines are just some things you need to deal with. But I am truly grateful for the team that we've got. Not only are they able to overcome these challenges, but are able to produce stellar work that exceeds my expectations. There has been so much growth over the past two years. We had three employees to start with and now our Cebu office is home to 10 full-time employees, each making a significant contribution to the brand they work for. Get to know a little bit about our talented and hardworking team members in Cebu when you listen to this podcast. Want a physical copy of our tried-and-tested Amazon launch strategy complete with examples and screenshots? Get your free book here. Want to get advice from Mike and have your business featured on the podcast? Sign up for the EcomCrew Roadshow today! Join season two of the 5 Minute Pitch by filling out and submitting the application form. Finally, if you enjoyed listening and think this episode has been useful to you, please take a moment to leave us a review on iTunes. If you have any questions or comments, feel free to leave them below. Happy selling! RESOURCES: <a href= "https://www.ecomcrew.com/episode-96-our-philippines-team-hiring-and-maintaining-a-team-of-ro

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Frequently asked about this episode

What does this episode say about founder & leadership?

Annual in-person visits are crucial for maintaining strong team cohesion and morale with geographically dispersed teams.

What does this episode say about supply chain & operations?

Remote teams in regions like the Philippines can provide stellar work despite challenges like time differences and internet speeds, becoming a significant asset to brand growth.

What does this episode say about founder & leadership?

Start small with remote hiring (e.g., three employees) and scale intentionally as your business grows and your understanding of remote management deepens.

What does this episode say about founder & leadership?

Actively acknowledge and celebrate the contributions of individual remote team members to foster a sense of belonging and motivation.

What does this episode say about founder & leadership?

Proactively address communication and operational challenges inherent in remote work to ensure consistent output and high performance.

Listen

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