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Deep Fakes for Commerce: A New Era of Personalization for Retail

Future Commerce · March 6, 2019 · 27 min

Summary

This episode explores the ethical and commercial implications of "deep fakes" and AI-driven personalization in retail. It delves into how advanced AI can manipulate likenesses for marketing, raising critical questions about data ownership, privacy, and the future of advertising. E-commerce operators should consider the potential for hyper-personalized marketing and the evolving legal landscape around body data.

Key takeaways

Themes

ai & automationretail & omnichannelbrand & contentanalytics & attribution

Topics covered

deep fakes in retailai in marketingethics of aibody data ownershippersonalized advertisingmicro-influencersnet neutralityprivacy regulations

Episode description

CVS launches "Beauty Mark", its truth-in-advertising campaign; while AI is generating faces that are plausibly real. Meanwhile companies like SuperPersonal are putting customers into model try-on videos. Have "deep fakes" - AI algorithms that map faces and micro-expressions onto stock footage - come to retail? How can they help? How can they hurt?

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Frequently asked about this episode

What does this episode say about ai & automation?
Deep fake technology, initially used for malicious purposes, presents a future where AI can apply product branding or spokespeople's likenesses to any visual content, offering new avenues for hyper-personalized marketing.
What does this episode say about retail & omnichannel?
The lack of clear legal precedent for 'body data' ownership and usage, especially in the context of AI-generated likenesses, highlights the need for businesses to consider ethical guidelines and potential future regulations.
What does this episode say about brand & content?
Micro-influencers and AI-driven influencer matching services are becoming more sophisticated, allowing brands to target specific customer segments with highly tailored influencer campaigns based on detailed demographic and even genetic data.
What does this episode say about analytics & attribution?
The episode touches on net neutrality, emphasizing ongoing debates about internet access and how decisions in this area could impact e-commerce operations and data transfer speeds, though this is a tangential point to the core AI discussion.
What does this episode say about ai & automation?
Consider how your brand might leverage AI for personalization in a way that respects consumer privacy and avoids the "creepy" line, especially as the technology for manipulating imagery and voice becomes more accessible.

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